General Manager

Chili's Grill & Bar

$80K — $88K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in restaurant management or similar role
  • Strong leadership skills with a focus on team development
  • Ability to create and manage financial budgets
  • Excellent communication and interpersonal skills
  • Knowledge of safe food handling procedures
  • A strong understanding of restaurant operations
  • Capacity to drive business results and manage costs

Responsibilities

  • Lead and direct the Management team, ensuring effective scheduling and assignment of responsibilities
  • Manage team performance through evaluations, coaching, and accountability measures
  • Plan and implement financial budgets on a weekly, monthly, and yearly basis
  • Oversee operations to guarantee a positive Guest experience
  • Model accountability and quality standards for Team Members
  • Promote open communication between Team Members and Management
  • Influence Team Member behaviors to support restaurant initiatives and changes
  • Utilize systems to control costs and improve business outcomes
  • Adhere to operational systems for quality assurance
  • Lead hiring, training, and development of Team Members for growth within roles
  • Enhance Guest engagement and develop community relationships
  • Ensure adherence to safe food handling practices
  • Embody Chili's culture and values

Benefits

  • Team-oriented work environment
  • Opportunities for team member development
  • Engagement with the community
  • Support for operational excellence
  • Emphasis on diversity and inclusion within the workplace
Full Job Description
Role Overview

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 3905 Ambassador Caffery Pkwy

Salary $80,000 - $88,000 Annually

Career Area

Job ID #17136

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