About the role:We are seeking a driven, entrepreneurial leader to join Zamp as a AI Solution Manager (ASM) / General Manager (GM), owning Enterprise customers end-to-end with full P&L responsibility. You'll be accountable for revenue targets, customer success, and operational excellence - essentially running your own business within Zamp. This role is for someone who wants to build, not just manage; who obsesses over customers and outcomes, not activity.
This role carries real accountability - you will make tradeoffs, own decisions, and be measured on outcomes. You will operate within a pod-based model, where each pod consists of 5-6 members is overseen by a GM.
You'll work closely with the founding team while having significant autonomy to make decisions, hire your team, and chart the path to hitting your numbers. If you've wanted to run a business but with the backing of a well-funded, fast-growing company - this is it.
Key Responsibilities:- Own a P&L with clear revenue or contract targets - you are the CEO of your pod.
- Drive exceptional customer experience across the full lifecycle - from initial pitch through implementation to ongoing success and renewals
- Be deeply embedded with customers on-site when required to unblock progress, influence stakeholders, and ensure successful outcomes
- Lead and manage your pod to ensure high-quality execution, strong customer outcomes, and healthy delivery economics
- Work with Product to translate customer needs into roadmap priorities; be the voice of your market internally
- Contribute to company-wide strategy and planning as a member of the leadership team
Qualifications & Skill Set Required:- 3+ years of experience in roles where you owned outcomes (revenue, delivery, or customer success) in management, strategy, consulting, or fast-paced startup environments
- High ownership mindset; you don't wait for permission or pass problems upstream
- Excellent analytical skills; ability to make data-driven decisions while moving fast
- Outstanding communication skills - you can pitch a customer, rally a team, and present to the CXOs
- Experience building and managing teams; you attract talent and get the best out of people
- You understand AI/automation and get excited about what digital employees can do for businesses
Good to have:- You are an entrepreneur at heart, i.e you are not only excited about startups but also really understand what it is like to work in one
- Experience in enterprise SaaS, fintech, or B2B services
- You're comfortable with ambiguity and actually prefer it to bureaucracy
- You have strong opinions on how to build a great customer experience
- You are excited to learn new things and do not shy away from going above and beyond the traditional growth paths.
Our Culture and Benefits:At Zamp.ai , we foster a culture of transparency, meritocracy, and empowerment. Join a lean, high-velocity team where your impact is visible, your work matters, and you'll grow quickly.
Perks include:- Competitive salary + meaningful equity ownership tied to long-term company success
- Collaborative environment working with top-tier talent.
- Inclusive and diverse workspace.
- Comprehensive health insurance for employees, spouse and dependents.
- Continuous learning and development opportunities.
- Office with comfortable work setting and excellent amenities.
Work Authorization: At this time, we are not able to sponsor visas or transfer immigration status for candidates applying to U.S.-based roles. You must be authorized to work in the United States without sponsorship now.