General Manager

Zamp

$100K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years owning outcomes in management, strategy, consulting, or startup roles.
  • Strong ownership mindset; proactive problem-solver.
  • Excellent analytical skills for data-driven decision-making.
  • Outstanding communication abilities for pitching and team rallying.
  • Experience in building and managing teams with talent attraction expertise.
  • Knowledge and excitement about AI/automation functionality for businesses.

Responsibilities

  • Oversee a P&L with defined revenue or contract targets as the CEO of your pod.
  • Enhance customer experience throughout the entire lifecycle - from pitch to renewals.
  • Engage closely with customers on-site to drive progress and outcomes.
  • Lead your pod for high-quality execution and strong delivery economics.
  • Collaborate with Product to align customer needs with roadmap priorities.
  • Contribute to company strategy and planning as a member of the leadership team.

Benefits

  • Competitive salary plus meaningful equity tied to company success.
  • Collaborative environment with top-tier talent.
  • Inclusive and diverse workspace.
  • Comprehensive health insurance covering employees and their families.
  • Opportunities for continuous learning and development.
  • Comfortable office setting with excellent amenities.
Full Job Description
About the role:

We are seeking a driven, entrepreneurial leader to join Zamp as a AI Solution Manager (ASM) / General Manager (GM), owning Enterprise customers end-to-end with full P&L responsibility. You'll be accountable for revenue targets, customer success, and operational excellence - essentially running your own business within Zamp. This role is for someone who wants to build, not just manage; who obsesses over customers and outcomes, not activity.

This role carries real accountability - you will make tradeoffs, own decisions, and be measured on outcomes. You will operate within a pod-based model, where each pod consists of 5-6 members is overseen by a GM.

You'll work closely with the founding team while having significant autonomy to make decisions, hire your team, and chart the path to hitting your numbers. If you've wanted to run a business but with the backing of a well-funded, fast-growing company - this is it.

Key Responsibilities:
  • Own a P&L with clear revenue or contract targets - you are the CEO of your pod.
  • Drive exceptional customer experience across the full lifecycle - from initial pitch through implementation to ongoing success and renewals
  • Be deeply embedded with customers on-site when required to unblock progress, influence stakeholders, and ensure successful outcomes
  • Lead and manage your pod to ensure high-quality execution, strong customer outcomes, and healthy delivery economics
  • Work with Product to translate customer needs into roadmap priorities; be the voice of your market internally
  • Contribute to company-wide strategy and planning as a member of the leadership team

Qualifications & Skill Set Required:
  • 3+ years of experience in roles where you owned outcomes (revenue, delivery, or customer success) in management, strategy, consulting, or fast-paced startup environments
  • High ownership mindset; you don't wait for permission or pass problems upstream
  • Excellent analytical skills; ability to make data-driven decisions while moving fast
  • Outstanding communication skills - you can pitch a customer, rally a team, and present to the CXOs
  • Experience building and managing teams; you attract talent and get the best out of people
  • You understand AI/automation and get excited about what digital employees can do for businesses

Good to have:
  • You are an entrepreneur at heart, i.e you are not only excited about startups but also really understand what it is like to work in one
  • Experience in enterprise SaaS, fintech, or B2B services
  • You're comfortable with ambiguity and actually prefer it to bureaucracy
  • You have strong opinions on how to build a great customer experience
  • You are excited to learn new things and do not shy away from going above and beyond the traditional growth paths.

Our Culture and Benefits:

At Zamp.ai , we foster a culture of transparency, meritocracy, and empowerment. Join a lean, high-velocity team where your impact is visible, your work matters, and you'll grow quickly.

Perks include:
  • Competitive salary + meaningful equity ownership tied to long-term company success
  • Collaborative environment working with top-tier talent.
  • Inclusive and diverse workspace.
  • Comprehensive health insurance for employees, spouse and dependents.
  • Continuous learning and development opportunities.
  • Office with comfortable work setting and excellent amenities.


Work Authorization: At this time, we are not able to sponsor visas or transfer immigration status for candidates applying to U.S.-based roles. You must be authorized to work in the United States without sponsorship now.

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