General Manager

Trapper\'s Sushi Co

$81K — $84K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of restaurant management experience in high-volume, full-service environments.
  • People-focused leadership style that inspires team loyalty.
  • Strong understanding of operational and financial management, including P&L and inventory control.
  • Exceptional communication skills with ability to make quick decisions under pressure.
  • Ability to maintain composure while multitasking in a fast-paced environment.
  • Keen attention to detail for operational excellence.
  • Flexibility to work varied hours, including nights, weekends, and holidays.

Responsibilities

  • Oversee all restaurant operations, including FOH and BOH activities.
  • Recruit, train, and develop a motivated and skilled team.
  • Manage financial performance, including labor costs, inventory, and sales tracking.
  • Enhance guest experiences through strong local marketing and high community engagement.
  • Address performance issues and coach team members with respect and fairness.
  • Ensure compliance with health and safety regulations and alcohol service laws.
  • Convert guest complaints into loyalty and improved reviews.
  • Implement brand standards to deliver a consistent customer experience.
  • Collaborate with regional leadership on strategic goals and audits.
  • Maintain a clean, safe, and efficient restaurant environment.

Benefits

  • 80% employer-paid medical insurance after 60 days with qualifying hours.
  • 401(k) plan with company match after one year of service.
  • Voluntary dental and vision insurance options available.
  • Employee Assistance Program (EAP) for support services.
  • Paid sick leave according to state and local laws.
  • Discounts on employee meals, including sushi.
  • Opportunities for career advancement within a growing multi-state restaurant group.
  • Supportive team culture where leadership prioritizes employee well-being.
Full Job Description
Job Type

Full-time

Description

What You'll Do
  • Run the whole show - Front of House, Back of House, and everything in between.
  • Hire great people, train them well, and build a team that actually wants to show up.
  • Coach, develop, and promote from within - we love seeing our people grow.
  • Own the numbers: labor, food cost, inventory, sales, and profitability. (Spreadsheets aren't scary - they're your friend.)
  • Drive sales and grow guest counts through strong floor presence, local marketing, and being a real part of your community.
  • Handle performance management, coaching, recognition, and the occasional tough conversation - with fairness and respect.
  • Keep things compliant: food safety, sanitation, alcohol service, and labor laws are non-negotiable.
  • Turn guest complaints into guest loyalty (and the occasional five-star review).
  • Execute brand standards and rollouts so every guest gets the Trapper's experience they came for.
  • Partner with regional leadership on goals, audits, and big-picture initiatives.
  • Keep the restaurant clean, safe, well-stocked, and running like the well-oiled sushi machine it is.
  • Lead with integrity, energy, and a sense of humor - because long shifts go better when people actually like coming to work.

What's In It For You
  • Compensation: $81,000 - $84,000 per year, plus performance-based bonus (we win, you win)
  • Medical insurance: 80% employer paid after 60 days (with qualifying hours)
  • 401(k) with company match (after 1 year of service)
  • Voluntary dental and vision coverage
  • Employee Assistance Program (EAP)
  • Paid sick leave (per WA state/local laws)
  • Employee meal discounts - yes, the sushi is included
  • Real opportunities to grow with a multi-state restaurant group that's still expanding
  • A team-first culture where leadership actually has your back


Requirements

What You Bring
  • 3-5+ years of restaurant management experience; high-volume, full-service preferred.
  • A leadership style people want to follow - clear, fair, and people-first.
  • Solid operational and financial chops: P&L, labor, inventory, the works.
  • Sharp communication skills and the ability to make decisions under pressure.
  • The ability to juggle ten things at once without losing your cool (or your sense of humor).
  • Attention to detail - because the little things make the big things work.
  • Flexibility to work nights, weekends, and holidays (it's restaurants - you knew this).
  • Valid Food Handler's Permit/State Food Worker Card required prior to first day (per state law).
  • Valid MAST permit required prior to first day where applicable.

The Physical Stuff
  • You'll be on your feet, moving, and working the floor - not sitting at a desk all day.
  • Frequent bending, reaching, and bouncing between FOH and BOH.
  • Lifting up to 40-50 lbs (cases, supplies, the occasional rice bag).
  • High-traffic, high-energy, sometimes hot, sometimes loud - always interesting.
  • Non-slip shoes are your best friend.
  • Leadership development and advancement opportunities

Compliance & Equal Opportunity

This position is classified as exempt under the Executive Exemption of the Fair Labor Standards Act (FLSA), based on primary duties involving management, leadership, and independent decision-making.

This description outlines the general nature of the role and is not an exhaustive list of all duties. Responsibilities may change at any time with or without notice.

Salary Description

Salaried + Bonus Potential

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