General Manager

The Indigo Road Hospitality Group • $75K — $95K *

Charleston, SC 29412In-Person

Hospitality & Recreation

5 - 7 years of experience

Reposted 6 days ago

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Job Overview by Ladders

Qualifications

6+ years managing full-service hotels
Ability to travel for training and meetings
Experience in fast-paced boutique environments
Strong passion for Internal Hospitality
Exceptional organizational skills and attention to detail
Effective communication and collaboration skills
Proven problem resolution capabilities

Responsibilities

Set the tone for guest experience and team environment
Oversee food and service quality
Implement and manage service standards
Prepare annual budget and analyze financial variances
Create strategic business objectives to maximize profit
Forecast financial trends for cost control
Lead by example to ensure health and safety standards

Benefits

Competitive base pay with quarterly performance bonuses
Comprehensive health insurance including dental and vision
401K plan with 50% match on first 6%
Zero-interest home loan program
Employee discounts across restaurants and hotels
4 weeks of PTO for maternity/paternity leave

Full Job Description

General Manager
The Role:

As the Hotel General Manager you will have 6+ years' experience managing full-service independent boutique hotels. You will have a passion for creating memorable experiences and engaging the local community.

You'll look after all aspects of the hotel including front office, housekeeping, rooms, food and beverage. As an ambassador of The Indigo Road, you'll authentically embrace Internal Hospitality, be a servant leader and authentically love what you do!

What we will ask of you:

Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
Oversee, maintain and manage food and service quality
Assess, implement and manage service standards by ensuring consistency across operational procedures
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal, front office, housekeeping, and restaurant operations (FOH/BOH)
Forecast financial trends to control labor, COGs, food, and beverage cost
Partner with Senior Leadership Team to ensure a positive and collaborative environment
Lead by example and set the tone for health, safety and cleanliness throughout the property

Requirements for Success:

6+ years of successful managing full-service hotels
Must have ability to travel when needed for training conferences, sales meetings, etc.
Thrive in fast-paced and boutique hotel environments
Passionate about Internal Hospitality and embrace our core values
Strong problem resolution skills
Have exceptional organizational skills and a keen eye for detail
Effective communication AND collaboration skills and the ability to navigate important conversation

Benefits:

Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

About The Indigo Road Hospitality Group

The Indigo Road Hospitality Group Careers

There has never been a better time to join the dynamic team at The Indigo Road Hospitality Group—the leading ensemble of hospitality professionals dedicated to innovation, leadership, and service excellence.

Work You’ll Do

Join The Indigo Road Hospitality Group's market-leading team to help redefine the hospitality industry through a commitment to excellence and innovative service. This company stands at the forefront of hospitality, combining industry expertise with a passion for innovation and cultural diversity. Transform the landscape of hospitality with the best minds at The Indigo Road Hospitality Group. There’s no greater opportunity in the industry for aspiring professionals to elevate their career in a culture that values growth, leadership, and diversity training. Lead from a unique position in the market, at the intersection of tradition and digital innovation. Engage with a team of business and service advisors to help navigate the future of hospitality. Collaborate with a dedicated group of professionals, all focused on delivering exceptional service and expanding the boundaries of traditional hospitality.

Introducing The Indigo Road Hospitality Group Careers

The team is building a market-leading career development path to help individuals master their professional journey with The Indigo Road Hospitality Group.

Do Innovative Work

Join a group of dedicated hospitality experts—each committed to fostering an environment of creativity, innovation, and professional growth.

Drive Innovation in Hospitality

Deliver targeted solutions and exceptional experiences through a depth and breadth of knowledge and innovation that’s second to none.

Be Part of a Great Team

Work with a wide-ranging array of hospitality technologies and harness the unparalleled capabilities, global scale, and joint solution development of a team that’s passionate about redefining what it means to be a leader in the hospitality industry.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification support.

Explore Job Opportunities

From job opportunities in management to frontline guest services, The Indigo Road Hospitality Group offers a variety of positions that cater to a range of skills and interests. Each position offers the chance to develop invaluable skills and build a lasting career in hospitality.

The Indigo Road Hospitality Group Employment Strategy

The combined service capabilities, global scale, and joint solution development help team members overcome challenges and lead transformation in their careers. Clients and guests alike look to The Indigo Road Hospitality Group for innovative strategies and industry solutions that drive growth and success in the hospitality sector.

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