Columbia Hospitality

General Manager | The Cosmopolitan

Columbia Hospitality$115K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience as General Manager in similar-sized property
  • Strong knowledge of laws and regulations affecting hospitality
  • Excellent written and verbal communication skills
  • Proficient in time management, planning, and decision-making
  • In-depth financial management expertise including budgeting and forecasting
  • Demonstrated ability in coaching and developing team members

Responsibilities

  • Provide leadership and direction across all property departments
  • Oversee group sales outreach, negotiations, and service
  • Engage with local organizations and public officials
  • Ensure implementation of policies and standards across operations
  • Participate in preparation of annual budgets and financial plans
  • Develop and track annual operational goals
  • Review and approve operating expenses and pricing policies

Benefits

  • Cellphone allowance
  • Daily pay options
  • Paid time off and holiday pay
  • Comprehensive health benefits including medical, dental, and vision
  • 401K plan with contributions
  • Discounted lodging, dining, and local amenities
  • Opportunities for community involvement and volunteer work
  • Support for career growth through online learning and task force participation
Full Job Description
General Manager | The Cosmopolitan

Let's start off with the most important part-what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Salary Range: $115,000-$125,000 DOE
  • Cellphone Allowance
  • Incentive Eligible
  • Commuter/Parking Allowance
  • Get Paid Daily (Make any day payday)
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow!
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)


What Success Looks Like:

Your Impact
  • Provides overall direction, coordination and leadership for all departments in the property
  • Primary support for all group sales outreach, negotiations, planning and service
  • Direct liaison to all community organizations, city officials, industry associations and public relations entities
  • Ensures all applicable standards, policies and procedures are fully implemented in all departments
  • Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
  • Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
  • Works with department leaders to meet or exceed established budgetary guidelines for the hotel. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation
  • Directs the accurate and on-time preparation, production and distribution of all required reports
  • Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
  • Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
  • Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
  • Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
  • Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
  • Conducts training on job standards and areas of responsibility as needed

What You Bring
  • At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
  • Working knowledge of all applicable laws, codes and regulations
  • Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
  • Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
  • Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
  • Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:
Towering over the Denny Triangle neighborhood, The Cosmopolitan offers 250 luxurious condominiums. Standing at 34 stories, many of the condos feature breathtaking views of Seattle's metropolis and Lake Union. This residence offers units varying from studio to two-bedroom layouts ranging from 430-1900 square feet. The Cosmopolitan's full-service concierge team is available to residents 24-hours a day to assist with a multitude of services, such as town car and taxi services, reservations, and referring pet car services.

The Fine Print

About Columbia Hospitality

Columbia Hospitality is a hospitality management and consulting company based in Seattle, Washington. The company was founded in 1995 by John Oppenheimer and has since grown to manage over 35 hotels, resorts, and conference centers in the United States. Columbia Hospitality provides a range of services including hotel management, food and beverage management, and event planning. The company has been recognized for its excellence in hospitality by numerous organizations, including Condé Nast Traveler and Travel + Leisure.
Learn more about Columbia Hospitality
Size
2,000 employees
Industry

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