Position Summary:The General Manager is responsible for overall hotel operations to ensure efficiency, profitability, and guest satisfaction. This includes supervising staff, maintaining brand standards, managing budgets and expenses, supporting sales efforts, and ensuring the property is clean, safe, and operating at the highest service standards.
Essential Responsibilities:• Ensure compliance with company and franchise standards
• Supervise staff, delegate responsibilities, and ensure proper training
• Manage budgets, control costs, and monitor financial performance
• Support sales and marketing efforts including community outreach
• Maintain guest satisfaction and resolve guest concerns
• Oversee scheduling, payroll, inventory, and ordering
• Ensure timely completion of reports, deposits, and administrative tasks
• Maintain cleanliness and appearance of guest rooms and public areas
• Handle employee relations and ensure company policies are followed
- All other tasks as assigned
Qualifications:2+ years of hotel GM experience (select service or extended stay preferred)
Brand experience preferred
Knowledge of scheduling, inventory, and ordering
Valid driver's license and open availability
Associate's degree preferred or equivalent experience
