General Manager - Tampa

Better Buzz Coffee Company

$79K — $86K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of general management experience in a high-volume environment
  • Open availability for flexible scheduling
  • 3+ years in the food and beverage industry
  • High School Diploma or GED preferred
  • Experience with high volume drive-thru operations is a plus
  • Experience with new location openings is advantageous

Responsibilities

  • Lead and inspire the team to deliver exceptional service
  • Ensure a welcoming environment that embodies the Buzz Life experience
  • Recruit, train, and motivate staff to create memorable experiences
  • Uphold brand standards and operational expectations
  • Monitor and drive key performance metrics
  • Ensure a safe and inclusive workplace for all team members
  • Manage scheduling and compliance for team members

Benefits

  • Be part of a passionate team of coffee lovers
  • Work with a rapidly expanding brand
  • Opportunities for professional growth and advancement
  • Comprehensive benefits package including Medical, Dental, and Vision
  • Paid time off to balance work and personal life
  • Paid training for thorough preparation
  • Monthly bonus potential linked to performance
Full Job Description

If you have:

  • Great Hospitality - can make anyone feel like a friend
  • 3 years of prior General Manager Experience in a similar high-volume, high-velocity environment
  • Competitive Spirit - you want to win every transaction, every day, every shift and do better tomorrow
  • Eagerness to work for a rapidly growing company
  • Positive energy that can inspire the team around you
  • Excitement to introduce a new brand to your community.....

...then you might be our perfect match!

We are committed to providing outstanding guest service to our community while fostering a fun and upbeat work environment for our team. We are always pushing forward, growing and improving to ensure we are the absolute best we can be. Leaders who are excited to challenge themselves and grow will find great opportunities with Better Buzz Coffee! We are nimble and always in motion!

Better Buzz Coffee offers a unique food and drink menu at each of our locations. A fan-favorite is our The Best Drink Ever, which is the drink that made us a household name in San Diego, CA.

The General Manager is the leader of the cafe. This General Manager is responsible for creating the Buzz Life experience for all guests and team members. The General Manager serves as a shining example of great service and showcases what it means to build connections at Better Buzz Coffee. This position is responsible for developing and maintaining a consistent Better Buzz Coffee experience that is in line with the values of the company.

Everyday, in every cafe, we inspire our team and our community to rise early, dream big, have fun and maximize their human potential! We are on a relentless pursuit to elevate the coffee experience and our General Managers are responsible for upholding this mission statement on a daily basis.

Our chosen candidate will train for 8 weeks out of state, assist in the market and wait to be awarded a store. This candidate will be part of a new opening in a new state. Our General Managers need open availability and are expected to work a 45 hour work week.

This position pays hourly at a range of $32.00-$35.00/hour based off of a 45hr work week. This hourly rate translates to a pay range of roughly $79,000 - $86,000 annually based on hours worked. Our General Managers can earn a significant monthly bonus to add to you earnings.

PERKS OF WORKING AT BETTER BUZZ:

  • Work with an amazing team of coffee enthusiasts
  • Work with a quickly growing brand
  • Opportunities for career growth and advancement
  • Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K with a match
  • Paid time off
  • Paid training
  • MONTHLY Bonus potential once awarded a location
Responsibilities
  • Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
  • Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
  • Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
  • Lead the overall hospitality inside the 4 walls
  • Enforce all brand standards and expectations
  • Drive solid metrics and Key Performance Indicators to our standards
  • Champion a safe, harassment-free and discrimination-free workplace
  • Create and provide timely schedules for the team
  • Execute daily labor and break compliance
  • Run a profitable location and keep food and labor costs within standard
  • Drive sales
  • Maintain a Yelp & Google score at 4.2 or higher
  • Lead all food safety standards
  • Execute accurate inventories
  • Tackle difficult conversations to resolve
  • Fairly enforce accountability
  • Become part of the neighborhood and community and learn your guest's names
Qualifications

  • 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
  • Open availabilityrequired
  • 3 years of Food & Beverage experience required
  • High School Diploma or GED graduate preferred
  • High volume drive thru experience a plus
  • New Location Opening experience a plus

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