General Manager - Roles and Responsibilities - Hires, trains, and motivates all dealership department managers.
- Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
- Plans dealership operations for the coming year and submits to the leadership for approval.
- Meets with the controller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
- Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
- Provides leadership with accurate weekly reports on the financial condition of the dealership.
- Ensures that the monthly financial statement is complete, accurate and submitted on time.
- Develops and maintains a good working relationship with lending institutions.
- Communicates management policies and procedures to all employees and ensures that they are understood and followed.
- Provides enthusiastic leadership to help shape employees' attitudes and build morale.
- Holds regularly scheduled managers' meetings to ensure that every department is operating efficiently and profitably.
- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
- Reviews and approves compensation plans for all employees.
- Addresses customer complaints to ensure a high level of customer satisfaction
- Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
- Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
- Establishes procedures for quick disposal of over-aged vehicles.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
- Approves all sales incentives in writing before submitting them to the office.
- Creates systems that ensure ongoing sales training, including weekly sales meetings.
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Germain Automotive Partnership is proud to offer the following benefits for our employees:
- Vision Insurance
- Weekly Pay
- Parental Leave
- Short and Long-term Disability Insurance
- State of the art technology
General Manager- Automotive Qualifications Successful candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Four to ten years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze and interpret financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to read, analyze and interpret the most complex documents.
- Ability to work with mathematical concepts such as probability and statistical.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to deal with a variety of abstract and concrete variables.
- Must be able to pass a background check.
