General Manager

Stoops-Freightliner

$80K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Willingness to relocate to Grayling or Traverse City area.
  • Bachelor's Degree preferred, not required.
  • In-depth knowledge of heavy and medium duty trucks and products.
  • At least 5 years of experience in truck dealership or sales management.
  • Strong leadership, organizational and strategic planning skills.
  • Understanding of marketing, customer service, and administration principles.
  • Proficient in Microsoft Excel and Office software.

Responsibilities

  • Oversee all operations at Grayling and Traverse City dealerships, covering sales, service, parts, and financing.
  • Establish practices to hire, train, manage, and motivate employees.
  • Act as new truck sales manager with support from corporate sales managers.
  • Conduct performance reviews and set measurable goals for sales and management staff.
  • Stay informed about trends and changes in the transportation industry.
  • Collaborate effectively with customers and vendors to meet business objectives.
  • Utilize Salesforce CRM to create structure and accountability in operations.
  • Prepare budgets and strive to maintain and exceed financial targets.

Benefits

  • Company vehicle provided.
  • Comprehensive benefit package available.
  • 401K plan with company match offered.
Full Job Description
Stoops Freightliner-Western Star, one of the largest Freightliner dealerships in the Midwest, has an opportunity for a General Manager. Stoops provides quality trucks, service and parts in Indiana, Ohio, and Michigan. We are a family-owned company and are proud of the high level of service we provide for our customers that keeps them coming back.

Duties and Responsibilities:
  • Oversee all operations and activities at our Grayling, MI and Traverse City, MI dealerships to include sales, service, parts, and financing.
  • Establish and maintain practices designed to hire, lead, manage, train, develop, motivate, and recognize employees.
  • Serve as new truck sales manager with the assistance of our corporate fleet and vocational sales managers, while also meeting used truck sales goals with the assistance of our corporate used truck manager.
  • Ability to conduct meaningful employee performance reviews and develop specific, measurable, actionable, realistic, and tangible objectives/goals for all dealership sales and management personnel.
  • Desire to keep up with changes within the transportation industry.
  • Work effectively with customers, vendors, and other employees to attain required business outcomes and goals.
  • Leverage the use of Salesforce CRM to add structure, set expectations and deliver accountability.
  • Create and prepare budgets, maintain, and exceed financial goals for the dealership.
  • Assess and analyze the competition, market conditions, trends, and profit opportunities within the Dealership's assigned area of responsibility.

Minimum Qualifications:
  • Must be willing to relocate to the Grayling or Traverse City area.
  • Bachelor's Degree (B.A.), preferred, but not required.
  • Thorough knowledge of heavy and medium duty truck industry and products.
  • Minimum 5 years of truck dealership or sales management experience required.
  • Strong leadership, organizational, strategic planning, accountability and communication skills.
  • Understands the principles of marketing, customer service, and administration.
  • Proficient with computer software, including Microsoft Excel and Office.

Truck Country® / Stoops Freightliner-Western Star Offers:
  • Competitive Salary
  • Company Vehicle
  • Comprehensive Benefit Package
  • 401K Plan with Company Match

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