General Manager

Steinhafels

$80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in retail or a related field
  • Strong budgeting and financial oversight capabilities
  • Excellent communication and organizational skills
  • Proven ability to motivate and lead a diverse team
  • Familiarity with store operations and policies

Responsibilities

  • Oversee store management staff and all employees
  • Review sales performance in line with company standards
  • Resolve customer issues promptly to enhance satisfaction
  • Open and close the store, ensuring all tasks are completed
  • Maintain high standards of cleanliness throughout the store
  • Handle conflicts efficiently to ensure resolution
  • Manage retail floor layout and product presentation
  • Conduct pre-employment surveys and participate in hiring processes

Benefits

  • Generous employee discount
  • Paid training opportunities
  • Paid time off and holidays
  • Comprehensive health and dental insurance
  • 401(k) retirement plan
  • Participation in Employee Stock Ownership Plan
Full Job Description
Overview

Steinhafels is currently recruiting for a General Manager. This position has the overall responsibility to oversee all operations of their facility, manage all employees, and oversee all customer and sales related matters.

Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Responsibilities

Primary duties for the General Manager include:
  • Oversees store management staff and all store employees
  • Reviews sales team under direction from the company standards
  • Address customer issues timely with a goal to resolve, satisfy the customer, and ensure it does not repeat
  • Open and close the retail store ensuring every detail has been accomplished
  • Maintaining only the highest standards of cleanliness
  • Handles all conflicts in a timely manner with the goal to resolve
  • Responsible for the retail floor layout and presentation
  • Pre-employment surveys, interviewing, and hiring to meet staffing requirements


Qualifications

Position Requirements for the General Manager:
  • Responsible for budgeting expenses, overtime, and sales
  • Requires excellent communication, organizational, and motivational skills
  • Responsible for following company policies and procedures
  • Requires previous management experience

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