Michael Kors Holdings

General Manager, Rockefeller Center - New York, NY

Michael Kors Holdings$112K — $135K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Store Manager experience at a specialty retailer
  • Entrepreneurial mindset with a results-driven attitude
  • Strong networking skills; effective brand ambassador
  • Obsessed with customer service and passionate about fashion
  • Experienced in performance management and team development
  • Technologically savvy with an innovative spirit

Responsibilities

  • Empower and motivate team to enhance customer experience
  • Recruit, hire, and retain top talent
  • Ensure operational excellence across store processes
  • Develop and implement strategic business plans to drive sales
  • Increase foot traffic through community events and engagement
  • Build client relationships to enhance customer loyalty
  • Leverage technology to drive omni-channel sales

Benefits

  • Generous Personal and Vacation Days
  • Internal mobility across brands
  • Cross-brand discount
  • Exclusive employee sales
  • Paid parental leave
  • 401k match
  • Clothing allowance
Full Job Description
GENERAL MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a General Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU'LL DO:

  • Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience


  • Recruit, hire, and retain best in class talent


  • Deliver operational excellence in all store processes


  • Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities


  • Create foot traffic through community involvement and hosting events


  • Build a client book through establishing client relationships to drive additional traffic and create client engagement


  • Drive Omni channel sales by utilizing all available tools and technology


YOU'LL NEED TO HAVE:

  • 2+ years of Store Manager experience at a specialty retailer


WE'D LOVE TO SEE:

  • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic


  • Well connected with the ability to engage; a true brand ambassador


  • Customer service obsessed; ability to sell with a passion for styling and love for fashion


  • Strong in performance management and team development


  • Technologically savvy individual with an entrepreneurial spirit


MICHAEL KORS PERK
• Generous Personal and Vacation Days
• Internal mobility across brands
• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

PHYSICAL REQUIREMENTS:
The physical demands here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform these functions.
• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music,
and during peak traffic hours.

About Michael Kors Holdings

Michael Kors Holdings Limited is a fashion company that was founded in 1981. The company designs and sells a range of luxury accessories and ready-to-wear products. Michael Kors has a strong presence in the United States and has expanded globally in recent years. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact. Michael Kors is headquartered in New York City and has over 14,000 employees.
Learn more about Michael Kors Holdings
Size
14,100 employees
Industry
Founded
1981

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