Ralph Lauren Corporation

General Manager

Ralph Lauren Corporation • $75K — $95K *
North Conway, NH 03860In-Person
Retail & Consumer Goods
Less than 5 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • College degree or equivalent experience preferred
  • Retail management or relevant experience in a complex, high-volume environment
  • Strong communication skills with customers and staff
  • Ability to move and work in various areas of the store
  • Flexibility to work varied hours, including evenings and weekends
  • Proven ability to build positive relationships in a team environment
  • Strong business acumen and planning skills

Responsibilities

  • Manage store sales and profit performance to meet financial goals
  • Develop and execute strategic company initiatives
  • Inspire and set a vision for a consistent customer experience
  • Lead community outreach initiatives and client development
  • Build a customer-centric team through strategic talent management
  • Recruit and retain high-performing store staff with ongoing coaching
  • Maintain productivity through effective inventory management and process control
  • Promote and implement new technologies to enhance sales tactics
  • Ensure compliance with company policies and procedures
  • Provide insights on market trends to cross-functional teams
  • Maintain exceptional store standards and visual presentation
  • Foster an inclusive environment reflecting the company's core values

Benefits

  • Comprehensive health benefits package
  • Opportunities for career development and advancement
  • Employee discounts on company products
  • Flexible scheduling options
  • Access to training programs and resources
Full Job Description
Ref #

W175306

State/Region

New Hampshire

Department

Retail Stores

Location

United States

City

North Conway

POSITION OVERVIEW

As the General Manager, you are responsible for focusing on developing leadership talent, running a profitable business and executing strategic initiatives to deliver an exceptional customer experience and exceed financial results. Success is achieved through optimizing customer engagement, deliberate talent development and increasing overall productivity, while delivering the highest level of brand integrity standards. You are the link between the brand vision and how it comes to life in your store.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Direct responsibility for sales and profit performance, ensuring sales & margin goals are met
  • Own strategic planning and execution of company initiatives, optimizing impact for your store location
  • Create a consistent customer experience aligned to RL brand expectations by setting a vision to inspire your store team
  • Shape a client development strategy and lead community outreach efforts in your market
  • Set talent strategy for your store, building and developing a team with the customer at its core, who can deliver on your vision
  • Source, recruit and retain high performing talent through continuous feedback and coaching
  • Educate and train team to build new skills and enhance capabilities
  • Maintain exceptional productivity standards through impeccable process management including inventory and store shrink goals
  • Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
  • Uphold all company policies and procedures
  • Provide feedback to cross-functional partners, identifying high profit potential and category business trends for your store market
  • Ensure sales floor and all store standards exceed expectations at all times
  • Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas


EXPERIENCE, SKILLS & KNOWLEDGE

  • College Degree or equivalent a plus
  • Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
  • Ability to effectively communicate with customers and store personnel
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
  • Ability to operate the register, stand, move and walk for multiple hours
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
  • Business acumen
  • Strong planning and prioritization/time management skills


About Ralph Lauren Corporation

Ralph Lauren Corporation is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands.
Learn more about Ralph Lauren Corporation
Size
13,500 employees
Market Cap
$6.8 billion
Industry
Retail & Consumer Goods
Net Income
-$296 million
Founded
1967
5 Year Trend
-1.3%
Revenue
$4.3 billion
NASDAQ
RL
* Ladders Estimates

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