General Manager

Populus Hotel

$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years as a General Manager in full-service, lifestyle hotels
  • Strong understanding of hotel profitability and revenue management
  • Exceptional communication and relationship-building abilities
  • Capable of navigating ambiguity and inspiring teams
  • Experience in dynamic food & beverage environments preferred
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Lead hotel strategy, daily operations, and guest experience
  • Partner with Food + Beverage leaders for community-inspired offerings
  • Serve as the hotel ambassador, cultivating local relationships
  • Attract, hire, and develop exceptional talent
  • Champion Aparium's Art + Science approach to hospitality
  • Utilize feedback and performance data to enhance service and results
  • Collaborate with Aparium HQ and stakeholders on business goals

Benefits

  • Opportunity to influence every aspect of the hotel's operations
  • Engagement with a vibrant community and local partners
  • Potential to create unforgettable guest experiences
  • Collaboration with both ownership and executive leadership
  • Focus on developing a high-performing and inclusive workplace
Full Job Description
GENERAL MANAGER

Lead One of Des Moines' Most Distinctive Hotels

We're seeking an experienced and passionate General Manager to lead the next chapter of this remarkable hotel. If you're an entrepreneurial hospitality leader who thrives on building culture, driving performance, connecting deeply with the community, and creating unforgettable guest experiences, we'd love to meet you.

What Makes This Opportunity Different

As General Manager, you won't simply operate a hotel. You'll shape an experience.

You'll serve as the strategic leader, culture champion, community ambassador, and business driver for one of Iowa's premier lifestyle hospitality destinations. Working closely with ownership, Aparium's executive leadership team, and your hotel leadership team, you'll have the opportunity to influence every aspect of the business, from guest experience and food & beverage performance to talent development and long-term profitability. This role is ideal for a leader who loves both the art and science of hospitality and understands that exceptional results come from exceptional people.

What You Will Do
  • Lead the hotel's overall strategy, daily operations, guest experience, associate engagement, financial performance, and revenue generation.
  • Partner with Food + Beverage leaders to deliver locally inspired, high-quality restaurant and bar experiences that reflect the community.
  • Serve as a visible ambassador for the hotel by building relationships with local merchants, operators, civic leaders, partners, and community organizations.
  • Attract, hire, coach, and develop exceptional talent while guiding the executive team in building an inclusive, high-performing workplace.
  • Champion Aparium's Art + Science approach, modeling translocal hospitality, intuitive service, and collaboration across every department.
  • Use guest feedback, associate feedback, performance data, and market insight to continuously improve service delivery and business results.
  • Collaborate closely with Aparium headquarters, hotel ownership, and operational leaders to align priorities, address risks, and achieve business goals.


What You Bring
  • Three or more years of General Manager experience in a full-service, lifestyle, hotels.
  • Strong business acumen with a deep understanding of hotel profitability, revenue management, market positioning and driving guest extraordinary guest experiences.
  • Exceptional communication and relationship-building skills.
  • The ability to navigate ambiguity, inspire others, and lead with authenticity.
  • Experience with dynamic food & beverage environments is highly valued.
  • A bachelor's degree or equivalent professional experience.


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