General Manager| OPENING Hotel Embarque Phoenix, AZ

Hotel Equities

$130K — $140K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hotel leadership experience in a full-service property
  • Proven success in a recognized brand such as Marriott, Hyatt, IHG, or Hilton
  • Strong financial skills, including P&L management and budgeting
  • Familiarity with Opera, ProfitSword, Toast, and NetSuite software
  • Exceptional organizational skills with attention to detail
  • Outstanding communication skills in English (written and verbal)
  • Demonstrated ability to provide exceptional guest and employee satisfaction

Responsibilities

  • Lead overall operations and strategic direction of the property
  • Implement brand service strategy to exceed guest expectations
  • Hold leadership team accountable for executing business strategies
  • Facilitate the professional growth of team members
  • Leverage sales opportunities to drive revenue
  • Foster strong relationships with owners through proactive communication
  • Engage with the local community to build partnerships

Benefits

  • Quarterly bonus opportunity
  • Health, vision, and dental insurance
  • 401(k) retirement plan
  • Cell phone allowance
  • Vacation and sick pay
  • Paid holidays
  • Employee discount programs
  • Access to a talent team for career development
Full Job Description
The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
  • Holding the property leadership team accountable for strategy execution.
  • Guiding professional development of the property leadership team and all team members.
  • Ensuring sales engines are leveraged.
  • Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
  • Being active in the local community to build strong relationships with local officials, businesses, and customers.


You Are:

  • A highly experienced General Manager with 5+ years of hotel leadership in a Full service-level property.
  • Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
  • Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
  • Working knowledge of Opera, ProfitSword, Toast, NetSuite.
  • Well organized, detail-oriented, and able to work independently.
  • Display initiative, perseverance, and analytical skills.
  • Able to deliver exceptional guest service and employee satisfaction.
  • Team player, professional, and lead with integrity
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
  • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!


What we can offer you:
  • $130,000-140,000, Salary based on experience
  • Quarterly Bonus
  • Health, vision, and dental insurance
  • 401(k)
  • Cell phone allowance
  • Vacation and Sick Pay
  • Paid Holidays
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.


Relocation negotiable.

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform

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