General Manager

Odyssey Restaurant

$110K — $140K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience managing upscale, high-volume restaurants, with at least 2 years as General Manager or higher.
  • Strong leadership, communication, and interpersonal skills.
  • Expertise in budget management and financial analysis.
  • Ability to thrive in a fast-paced, multitasking environment.
  • Knowledge of food safety regulations and best practices.
  • A genuine passion for hospitality and a dedication to service excellence.

Responsibilities

  • Ensure guest satisfaction through quality food, service, and ambiance.
  • Lead daily operations management, covering staffing and financial performance.
  • Hire, train, and mentor team members to create a motivated workforce.
  • Develop and implement sales and profitability strategies.
  • Monitor inventory and manage budgets to meet financial targets.
  • Ensure compliance with health and sanitation regulations.
  • Foster a positive workplace culture in line with company values.
  • Professionally address customer complaints and feedback.

Benefits

  • Comprehensive health benefits including medical, dental, and vision insurance.
  • Generous paid time off and flexible schedules.
  • Employee discounts on food and beverages.
  • Opportunities for professional development and career advancement.
  • Performance-based bonuses.
Full Job Description


Pay: $ 110,000-$140,000 / year plus bonus

Job Summary:

We are looking for a dynamic and results-driven General Manager to oversee all aspects of our restaurant's operations. The ideal candidate will have a proven track record in managing high-volume restaurants, ensuring excellent customer service, and driving revenue growth.

Key Responsibilities:
  • Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.
  • Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.
  • Hire, train, and mentor staff to build a motivated and effective team.
  • Develop and implement strategies to drive sales and profitability.
  • Monitor and control inventory, budgets, and costs to achieve financial goals.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Foster a positive work environment and uphold company values and standards.
  • Handle customer complaints and feedback professionally and efficiently.


Qualifications:
  • 5+ years of experience in full-service, upscale/polished restaurant management, in a high-volume setting, with a minimum of 2 years in a GM role or above.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets, analyze financial reports, and make data-driven decisions.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of food safety regulations and best practices.
  • Passion for hospitality and a commitment to excellence.

Physical Demands:

Must be able to walk and stand for hours at a time, lift and carry up to 30 lbs.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

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