- LOCATION: Uptown Dallas (Near Greenwood Cemetery). Zip Code: 75204.
- SCHEDULE: Full Time Monday - Friday 8:00 am to 5 pm. On call 24/7
ABOUT THE ROLE We're seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.
What You'll Do - Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
- Lead all day-to-day operations, ensuring a seamless and elevated resident experience
- Oversee financial performance, including budgeting, forecasting, and expense management
- Prepare and present the annual budget and provide ongoing financial insights to the Board
- Conduct regular property inspections to ensure compliance with quality and maintenance standards
- Manage vendor relationships, contracts, and performance to ensure service excellence
- Lead the bidding process for third-party services and oversee special projects
- Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
- Ensure compliance with governing documents, policies, and applicable laws and regulations
- Oversee community meetings, annual elections, and Board communications
- Respond to emergencies and provide on-call support as needed
RequirementsEducation/Training/Certifications/Licenses- High School Diploma required; Bachelor's Degree in Business or related field preferred. 5
- CMCA, AMS and/or PCAM Accreditation from CAI preferred.
Experience/Knowledge/Skills- At least 3 years of experience in Property Management, preferably within midrise or highrise settings in HOA or Multifamily environments, or an equivalent combination of education and experience is required.
- Strong customer service orientation with excellent communication and interpersonal skills.
- Ability to build and maintain effective relationships with homeowners, board members, vendors, and staff at all levels.
- Excellent written and verbal communication skills.
- Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.
- Demonstrated leadership, coaching, and training abilities.
- Working knowledge of accounting principles and budgeting processes.
- Regular travel to on-site community location as required.
Benefits- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Identity theft protection
- Pet insurance
- Retirement
- Paid Time Off (PTO)
