General Manager

M&K Truck Centers

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong knowledge of heavy and medium-duty truck industry, including sales and service operations.
  • Minimum 5 years' experience in large dealership or sales management.
  • Excellent interpersonal communication skills with customers and team members.
  • Familiarity with Microsoft Office and relevant industry software.
  • Bachelor's degree in Business or related field preferred.

Responsibilities

  • Oversee all branch operations ensuring compliance with policies.
  • Formulate business plans and budgets with department managers.
  • Train department managers and assess staffing needs.
  • Maintain strong customer relations and resolve issues effectively.
  • Regularly monitor departmental performance aligned with company goals.
  • Promote adherence to safety regulations and company policies.
  • Perform additional tasks as required.

Benefits

  • Aggressive pay rates to attract top talent.
  • Competitive bonus or commission potential.
  • Opportunities for training and skill development.
  • Safe working conditions in compliance with regulations.
  • Comprehensive benefits package including medical, dental, and vision insurance, 401(k), ESOP, paid holidays, and vacation.
Full Job Description
We are looking for a General Manager to join our growing team.

The General Manager is to be responsible for the day to day operation of the location's operations in compliance with established policies and procedures. The role involves leading the operations across different departments, such as sales, service, and parts, ensuring alignment with the company's objectives, and managing the profitability and growth of the branch.

Key Responsibilities:
  • Operational Management: Oversee all operations of the branch in compliance with established policies. Direct and control activities through department managers, ensuring growth and profit objectives are met.
  • Strategic Planning: Formulate business plans, sales, profit objectives, and budgets in collaboration with department managers. Develop merchandising strategies to meet objectives.
  • Personnel and Training: Assess staffing needs, train department managers, and assist with personnel decisions. Review performance, provide feedback, and recommend compensation changes.
  • Customer Relations: Ensure strong customer and public relations, including resolving issues between customers and department managers.
  • Performance Monitoring: Regularly assess each department's performance, aligning with company goals. Help departments develop performance targets and plans.
  • Safety and Compliance: Ensure staff adhere to safety rules, company policies, and regulations, promoting safe work habits.
  • Other Duties: Additional tasks may be assigned as needed.


Skills and Knowledge Required:
  • Industry Expertise: Strong knowledge of the heavy and medium-duty truck industry, including sales of new and used trucks, trailer, parts, and service operations.
  • Experience: A minimum of 5 years in a large dealership and/or sales management is preferred, with a focus on meeting financial goals.
  • Communication Skills: Excellent interpersonal skills for working with customers, vendors, and team members.
  • Tech Proficiency: Familiarity with Microsoft Office and other relevant software.


Education and Experience:
  • A Bachelor's Degree in Business or a related field is preferred, though not mandatory.


Summary:
  • The General Manager will play a vital role in ensuring the efficient and profitable operation of the branch. The individual will lead and manage multiple departments, set strategic goals, oversee budgets, train staff, maintain customer relations, and ensure the adherence to policies and safety standards. The role requires strong leadership, communication skills, and industry knowledge.

What We Offer:
  • Competitive Wages: We offer aggressive pay rates to attract top talent.
  • Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.
  • Training & Development: Opportunities to enhance your skills in a supportive environment.
  • Safe Working Conditions: Work in compliance with DOT and governmental regulations.
  • Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.

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