Responsibilities- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Actively engage with customers to understand their needs, offer product recommendations
- Stay informed about current products, trends and promotions to provide up-to-date information to customers
- Working towards visual merchandising guidelines et for the store
- Training and developing team members
- Maintain store standards throughout the store, including the back-of-house
- Maintain and monitor all store operations, including back-of-house
- Liaise with Head Office teams for all business updates
- Set targets and monitor KPI's for all team members
- Recruit for your store and liaise with the global recruitment team
- Make commercial suggestions for your store and get them approved by senior stakeholders
- Be a role model for the brand and maintain personal presentation standards and that of your teams
- Maintain store health and safety regulations
- Plan monthly rotas for your team
- Motivate and drive your team
- Manage and maintain all store operations.
- Ensure all products are properly tagged with accurate pricing and product information.
- Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment.
- Closing and opening the store, as well as setting up the cash register
- Support with inventory management and organization of stockroom
- Replenish the shop floor as and when necessary
- Communicate daily needs with the management team
At Kurt Geiger, we value individuals who are passionate about fashion, customer-oriented, and enthusiastic about being part of a dynamic and creative team. As we expand into the US, we seek individuals who can embrace and contribute to our brands values and vision.
Requirements- Interest in fashion
- Target driven
- Experience in customer service, retail preferred.
- Interact with customers in a loud and often busy environment
- Ability to stand for long periods and engage in repetitive activities
- Ability to lift in excess of 50 pounds
- Ability to climb ladders and use a stepping stool
- Flexible to work weekends and evenings.
- Must be eligible to work in the US
- Proficient in English, written and spoken
- Role subject to Macy's approval
BenefitsWe're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.
Benefits - 401k
- Career development opportunities
- Regular company training
- Medical and dental care
- Paid time off
- Bonus structure
- Complementary Shoes Per Season
$100,000 per annum