General Manager, Kurt Geiger Footwear Departments- Macy's

Kurt Geiger

$100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of retail management experience
  • Strong customer service skills
  • Passion for fashion and trends
  • Ability to lead and develop a team
  • Proficiency in English, both written and spoken
  • Flexible schedule including weekends and evenings
  • Eligibility to work in the US

Responsibilities

  • Provide excellent customer service by greeting and assisting customers
  • Engage with customers to understand their needs and offer recommendations
  • Stay updated on products, trends and promotions for informed customer interactions
  • Follow visual merchandising guidelines to enhance store presentation
  • Train and develop team members to foster growth and performance
  • Maintain store standards and operations including back-of-house activities
  • Liaise with Head Office for business updates and operational support

Benefits

  • Employee discount on products
  • 401k retirement plan
  • Career development and training opportunities
  • Comprehensive medical and dental care
  • Generous paid time off
  • Bonus structure based on performance
  • Complimentary shoes each season
Full Job Description
Responsibilities
  • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
  • Actively engage with customers to understand their needs, offer product recommendations
  • Stay informed about current products, trends and promotions to provide up-to-date information to customers
  • Working towards visual merchandising guidelines et for the store
  • Training and developing team members
  • Maintain store standards throughout the store, including the back-of-house
  • Maintain and monitor all store operations, including back-of-house
  • Liaise with Head Office teams for all business updates
  • Set targets and monitor KPI's for all team members
  • Recruit for your store and liaise with the global recruitment team
  • Make commercial suggestions for your store and get them approved by senior stakeholders
  • Be a role model for the brand and maintain personal presentation standards and that of your teams
  • Maintain store health and safety regulations
  • Plan monthly rotas for your team
  • Motivate and drive your team
  • Manage and maintain all store operations.
  • Ensure all products are properly tagged with accurate pricing and product information.
  • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment.
  • Closing and opening the store, as well as setting up the cash register
  • Support with inventory management and organization of stockroom
  • Replenish the shop floor as and when necessary
  • Communicate daily needs with the management team


At Kurt Geiger, we value individuals who are passionate about fashion, customer-oriented, and enthusiastic about being part of a dynamic and creative team. As we expand into the US, we seek individuals who can embrace and contribute to our brands values and vision.

Requirements
  • Highly motivated
  • Interest in fashion
  • Target driven
  • Experience in customer service, retail preferred.
  • Interact with customers in a loud and often busy environment
  • Ability to stand for long periods and engage in repetitive activities
  • Ability to lift in excess of 50 pounds
  • Ability to climb ladders and use a stepping stool
  • Flexible to work weekends and evenings.
  • Must be eligible to work in the US
  • Proficient in English, written and spoken
  • Role subject to Macy's approval

Benefits

We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.

Benefits
  • Employee discount
  • 401k
  • Career development opportunities
  • Regular company training
  • Medical and dental care
  • Paid time off
  • Bonus structure
  • Complementary Shoes Per Season


$100,000 per annum

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