Job Type
Full-time
Description
GENERAL MANAGER What a Typical Day Could Look LikeAs a General Manager, you'll be the driving force behind the success of our luxury high-rise community. You will oversee all aspects of community management, including resident relations, team leadership, financial performance, and property maintenance. Every day will bring a dynamic blend of leadership, resident interaction, and operational strategy, making this a rewarding role for those who thrive on challenges and the satisfaction of exceeding expectations.
You are the Team Builder!- Recruit, hire, onboard, and train new team members, transforming them into passionate ambassadors of our community!
- You'll get to offer ongoing coaching, mentorship, and growth opportunities, unlocking team members' full potential!
- Conduct performance reviews and regular check-ins with individual associates, fostering a culture of feedback and continuous improvement!
- It's up to you to create a positive, supportive environment that inspires growth and empowers team members to thrive!
You are the Resident Expert!- Tackle resident concerns, complaints, and issues swiftly, ensuring top-tier satisfaction and creating a vibrant, harmonious living environment!
- Partner with the Assistant General Manager to drive resident retention, keeping communication open and building lasting relationships that foster a true sense of community.
- Curate and host exclusive resident events and dynamic lifestyle programs, cultivating a tight-knit community and a unique sense of belonging!
You are the Financial Specialist!- Manage budget preparation, financial reporting, and community income flow, ensuring the financial health and stability of the community.
- Maximize net operating income (NOI) while ensuring a positive resident and associate experience, achieving both financial success and resident satisfaction!
- Maintain precise financial records and uphold top-tier integrity with strict accounting standards!
- Analyze financial data, spot trends, and make smart recommendations to boost performance and efficiency!
The Kairoi Perks Package - All for YOUR Benefit!- Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
- Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
- Retirement Planning. We offer a 401k program with a company match.
- Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
- Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
- Training. We want to help you grow! Be prepared to attend and participate in training as required.
Requirements
Key Skills and Abilities Needed to Succeed in This Role:- 5-6 years of experience in the multifamily industry or a related hospitality field.
- Proven track record of successfully managing and leading a team of multifamily professionals (at least 2 years of experience).
- Associate's degree, bachelor's degree, or equivalent combination of education and experience.
- Strong understanding of financial management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficient in relevant software and technology (property management systems, etc.).
- CAM or IREM certifications are highly desirable.
- Must have a valid driver's license with no major infractions in the last 12 months.
Salary Description
90k-98K
