General Manager

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Effective written and oral communication skills
  • Intermediate math skills for estimating and costing
  • 5+ years of management experience; restoration industry experience preferred
  • Strong leadership and team management abilities
  • Proficient in computer skills relevant to project management
  • Knowledge of job costing and quality control procedures

Responsibilities

  • Plan and budget for Marketing, Production, Construction, and Office Teams
  • Lead managers in responding to restoration and construction projects
  • Facilitate communication among owners, managers, team members, and clients
  • Ensure high levels of customer and client satisfaction
  • Oversee project estimating, job costing, and quality control of worksites
  • Enforce adherence to job processes, safety training, and guidelines
  • Manage recruiting, hiring, training, and development of staff

Benefits

  • 401(k) retirement plan
  • 401(k) matching contributions
  • Dental insurance coverage
  • Health insurance coverage
  • Vision insurance coverage
Full Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance


SERVPRO® of Albany

SERVPRO® of Americus

SERVPRO® of Bainbridge, Blakely, Camilla

Position: General Manager

Reports to: Director of Operations & Administration and/or Owner

Primary Responsibilities
• Provide the planning, budgeting, goals, objectives, and development of the Marketing, Production, Construction, and Office Teams
• Lead a team of managers as they respond to and manage restoration and construction projects
• Ensure clear two-way communication with owner, managers, team members, property owners, and clients
• Ensure customer and client satisfaction
• Oversee all project estimating, job costing, and quality control for jobsites and files
• Ensure job processes and procedures are followed, including safety training and guidelines
• Oversee and assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff, as necessary
• Ability to manage and monitor multiple operational divisions (managers and staff)

Position Requirements
• Effective written and oral communication
• Intermediate math skills
• 5+ years management experience, restoration industry experience a plus
• Excellent leadership skills
• Proficient computer skills
• Knowledgeable at job costing, and quality control
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience.

Base Salary - $60,000 - $80,000

Bonus Structure based upon revenue goals

Compensation: $75,000.00 - $90,000.00 per year

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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