Position Overview:The General Manager is responsible for managing all aspects of a supply chain operation. The GM provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.
Location: Country Club Hills, IL- This is an on-site role that does not have opportunity for remote or hybrid work.
Work Schedule: Monday-Friday
Travel Specifics: 25%
Competitive Compensation: Attractive annual salary of $140,000-$165,000 plus a performance-based bonus
Key Responsibilities:- Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
- Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
- Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
- Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
- Direct and oversee programs to ensure safety of all associates, equipment and property.
- Ensure compliance with all company, customer, and government regulatory requirements.
- Directly manage budget and P&L for operations.
- Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
- Maximize quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances in order to identify root cause, corrective action and training needs.
- Participate in the collection of performance measurements per customer, vendor and/or site requirements.
- Prepare and submit weekly and monthly reports.
- Deliver a consistent, high-performance experience to our associates and customer.
- Manage multiple customers / facilities
Additional Requirements:- 3-5 years of General Manager experience in a distribution or logistics environment
- Experience supporting a Fortune 50 client
- Strong experience with co-packing operations
- Familiarity with pallet in / pallet out models
- 3PL experience is highly preferred
Minimum Requirements- 10+ years management experience and comprehensive knowledge in a high-volume, fast-paced 3PL, distribution, warehouse, and transportation environment
- 3-5 years of General Manager experience
- Experience managing multiple sites
- Strong P&L experience and budget ownership
- Experience supporting a Fortune 50 client
- Strong co-pack (copack) operations experience
- High-volume e-commerce experience
- 3 years minimum 3PL experience
- Familiarity with pallet in / pallet out operational models
- Critical thinking, problem-solving, and reasoning skills
- Ability to work effectively with diverse personalities and communication styles
- Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools
- Strong presentation, writing, and speaking proficiency
- Experience applying Lean, Six Sigma, or Kaizen principles preferred
- Strong organizational skills
- Experience with ADP platforms, including ADP WorkForce Now, WorkForce Manager, and Recruiting Management, helpful
- Ability to work a flexible schedule to meet the operation's needs
Preferred Qualifications- Bachelor's degree in Supply Chain, Logistics, or a business-related field preferred
- Experience in a 3PL environment (highly preferred but not required)
