FedEx

General Manager I

FedEx$92K — $143K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field and 5 years experience or high school diploma and 7 years experience.
  • Strong understanding of logistics, distribution processes, and regulatory requirements.
  • Proven management experience in high-volume logistics environments, including P&L accountability.
  • Experience overseeing safety programs in compliance with OSHA regulations.
  • Proven track record of mentoring and developing direct reports.

Responsibilities

  • Manage and develop a team of exempt employees.
  • Prepare and communicate operational goals and adhere to SOPs.
  • Oversee facility financial performance, including budgeting and forecasting.
  • Maximize facility space utilization and operational efficiency.
  • Manage recruitment processes to align with company culture.
  • Monitor operational performance metrics for timely compliance.
  • Implement and manage safety and equipment maintenance programs.

Benefits

  • Competitive pay with bi-weekly payments.
  • 401(k) plan with company match after 1 year.
  • Tuition reimbursement program to support employee development.
  • Accrued paid time off including vacation and PTO.
  • Medical, dental, vision, and voluntary benefits available from day one.
Full Job Description
Shift

Monday - Friday - 1st Shift (Day)

Job Summary

This role is responsible for facility operations at small and less complex locations (typically with a headcount of 75 or less full-time employees). Works with managers (i.e., Operations, Quality and Inventory Control) and supervisors to implement monitoring and enhance all aspects of support to include operational performance, safety, security, productivity, cost control, customer service, and continuous improvement. The incumbent is the primary point of contact between the customer and the Company. This position has management authority, responsibility, and oversight of all contractual tasks. Responsible to identify, review and then follow internal policy to make contract revisions. This position requires the exercise of independent judgment, decision-making, and discretion. This position is responsible for product safety, quality, legality, and integrity compliance

Primary Responsibilities

* Manages exempt direct reports. Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.
* Preparing, maintaining and communicating all operational goals and company Standard Operations Procedures.
* On-going management of facility fiscal performance (Profit and Loss), forecasting and yearly budget preparation.
* Monitoring space utilization/layout and maximizing usage/making recommendations.
* Managing, coaching, mentoring, developing staff to achieve prescribed objectives.
* Overseeing the recruitment and new hire process and ensuring/reinforcing the Company culture is being fostered in the facility.
* Monitoring and ensuring departmental/facility performance metrics are met in a timely and cost-effective manner.
* Ensuring the accurate and timely preparation of all necessary reports and records regarding facility operations.
* Developing, implementing and directing; equipment preventative maintenance programs, safety programs, and facility building/grounds maintenance programs.
* Responsible to identify, review and follow internal policy to make contract revisions.
* Monitoring facility purchasing process to include auditing, guideline compliance, and approval; creating programs to maximize cost saving for the Company and customers.
* Ensures facility is maintained to industry regulatory specifications, if required.
* Performs other duties as required.

General Qualifications

* Bachelor's Degree in related field and 5 years of relevant experience
o In lieu of degree, high school diploma or GED and 7 years of relevant experience
* Basic analytical and human relation skills
* Strong presentation skills
* Strong planning and organizational skills
* Proficient in Microsoft Office applications
* Excellent interpersonal and collaboration skills
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from a variety of internal and external customers.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Basic understanding of and willingness to learn and adopt professional and industry standards.
* Excellent written and verbal communications skills
* Customer service driven
* Strong team player

Specific Qualifications

* Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field preferred and minimum of 5 years' experience in logistics, operations, or supply chain management, with minimum of 3 years in managerial leadership role.
o In lieu of degree, high school diploma or GED and 7 years of relevant experience in logistics, operations, or supply chain management, with a minimum of 4 years in a managerial leadership role. Alternatively, military rank at E8-E9 or O3-O5.
* Strong understanding of logistics and distribution processes, as well as regulatory requirements in the industry.
* Proven management experience, preferably in a large, high volume logistics environment responsible for Warehouse Management System (WMS), Quality Driven Management (QDM), Labor Management System (LMS), Profit and Loss (P&L) and talent management of managers.
* Proven experience overseeing safety programs within a warehouse or distribution environment, ensuring compliance with OSHA regulations and industry best practices to maintain a safe workplace.
* Experience implementing continuous improvement programs, preferred.
* Experience in managing full P&L financials, preferred
* Ability to interact effectively at multiple levels, in support of our customer relationships.
* Demonstrated self-confidence, particularly with client relationships; strong relationship building skills.
* Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the public.
* A proven track-record of mentoring and development of direct reports and subordinates.
* Technical competency in Six Sigma skills: Lean, Kaizen/Work-out, process management, change management and advanced statistical analysis a plus.
* Proficiency with Microsoft Office applications.
* Customer service driven.
* Strong collaborator.
* Travel: Quarterly
Requirements, Perks, and Benefits (US Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.
Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off programs offering both Vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Pay Range

USD $92,828.00 - USD $143,800.00
Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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