Strong leadership and team development capabilities.
Excellent organizational and time management skills.
Effective oral and written communication skills.
Proactive in problem solving.
Responsibilities
Recruit, train, and motivate a dedicated hotel team.
Ensure exceptional cleanliness and guest readiness across the property.
Manage operational budgets, labor, and P&L to meet brand guidelines.
Promote the property within the local community to drive occupancy.
Assist with housekeeping and fill in for staff as needed.
Implement and follow property emergency procedures.
Perform other assigned duties as necessary.
Benefits
Opportunity to work in a newly opening hotel environment.
Chance to build and shape a dedicated team from the ground up.
Engagement with community and local organizations.
Hands-on leadership role that fosters team development.
Full Job Description
Exciting Opportunity: Hotel General Manager at a newly opening StudioRes by Marriott in Chesapeake, VA!
Primary Duties:
Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Preferred Qualifications:
Valid Driver's License.
1+ years of experience as a Hotel General Manager.
Proficient computer skills.
Excellent organizational, time management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive and aggressive in solving problems.
Strong leadership and team development skills.
Excellent verbal and written communication skills.
Physical Requirements:
Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
