General Manager - Home Remodeling Industry

West Shore Home •

League City, TX 77573In-Person

Real Estate & Construction

5 - 7 years of experience

Today

Be an Early Applicant

By clicking Apply, I agree with Ladders' Terms of Use and Privacy Policy

Job Overview by Ladders

Qualifications

5-7 years experience in Construction & Home Improvement industry
Proven success in branch management and operational leadership
Strong analytical skills for data-driven decision making
Demonstrated customer service excellence
Effective team leader focused on employee engagement
Valid driver's license with clean driving record

Responsibilities

Develop and execute business plans to meet company goals
Analyze market trends for growth opportunities
Implement hiring and training strategies for staffing needs
Oversee branch financial performance and P&L management
Drive sales growth and achieve net sales targets
Optimize operational processes for efficiency
Ensure compliance with safety and regulatory standards

Benefits

Paid training with potential for professional growth
Comprehensive health insurance plans including multiple options
401(k) retirement plan with company matching
Health Savings Account (HSA) with company contribution
Generous paid holidays and time off
Employee discount program

Full Job Description

Position: General Manager
Location: Houston, TX
Expected Income: Up to $300,000 / Annually

Purpose of Position:

The General Manager will be responsible for the achievement of all monthly, quarterly, and yearly targets, metrics, and financials at the assigned branch including Sales, Installation, Customer Service, and administrative compliance.

Key Role Accountabilities:

Strategic Leadership

Develop and execute the branch business plan aligned with company objectives.
Analyze market, customer, and competitive trends to identify growth opportunities.
Develop training, hiring, induction, and retention strategies to maintain required capacity.
Monitor headcount, backlog, conversion, and other key branch metrics.
Partner with division and corporate leadership to ensure alignment.

Financial Management

Own branch P&L, revenue, profitability, gross margin, and operating expenses.
Identify and implement opportunities to improve financial performance.

Sales & Market Growth

Set and achieve quarterly net sales targets.
Lead sales systems and performance to drive branch growth.

Operational Excellence

Optimize inventory, resources, fleet, facilities, and operational processes.
Monitor KPIs, quality, productivity, and customer service.
Build and support a high-performing installation team focused on one-day installations and minimal service needs.

Customer Experience

Champion a 5-star customer experience across all branch operations.

Compliance & Safety

Ensure compliance with company policies, regulations, permitting, DOT, HR, and safety standards.
Foster a safety-first culture.

Collaboration & Communication

Serve as the primary link between branch operations and division leadership.

Metrics & KPIs

Own branch performance and profitability across key metrics, including:

Net Income & Net Sales Volume
NSLI & Installed Revenue
Installation FPY & RID
Accounts Receivable & Cost of Goods Sold
CS Cases
Backlog Conversion

Monitor compliance metrics and ensure all standards are met.

Compensation:

Competitive base salary with commission and bonus opportunities
Expected first year income earnings up to $300K+

Benefits:

Paid training and unlimited professional growth potential!
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Discount Program

Minimum Requirements:

Industry knowledge and a proven track record of success in the Construction and Home Improvement industry
Demonstrated ability to analyze multiple ever-changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers
Relentless focus on customer service.
Strong leadership capabilities with a focus on team success & employee engagement
Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication
Valid Driver's License with a clean driving record

About West Shore Home

West Shore Home is a locally owned and operated home improvement company that serves Pennsylvania with beautiful custom showers, baths, windows, and doors. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Our goal is to make your purchase easy by providing energy-efficient products, the best interest-free financing in the industry, and exceptional installation and service.

West Shore Home Careers

There has never been a better time to explore the job opportunities at West Shore Home, a leader in home remodeling and design services. West Shore Home is renowned for its commitment to excellence and innovation in the home improvement industry.

Work You’ll Do

Join West Shore Home's dynamic team to assist homeowners in transforming their spaces into dream homes. This is an opportunity to be part of a company where innovation meets functionality, providing top-tier home solutions. Lead in a role that harnesses your skills at the nexus of technology, customer service, and design innovation. West Shore Home offers a platform to elevate your career to new heights in an environment that fosters professional growth and leadership development. Engage with a team of skilled professionals dedicated to redefining the home improvement industry through cutting-edge technology and creative solutions.

Introducing the West Shore Home Employment Initiative

West Shore Home is building a market-leading team to drive transformation in the home improvement sector. The company offers various employment positions, from customer service to design and project management.

Do Innovative Work

Be part of the largest and most dedicated team in the home improvement sector, where your skills contribute directly to expanding the company's footprint and enhancing customer satisfaction.

Drive Innovation and Leadership

Deliver targeted home improvement solutions with a depth of expertise and innovation that is unmatched in the industry.

Be Part of a Great Team

Join a team that values diversity, leadership, and professional development. West Shore Home is committed to fostering a culture that encourages career advancement and personal growth.

Future-Proof Your Career

With West Shore Home, the path to professional advancement is clear. Embrace the opportunity to grow with extensive training, development programs, and certification support that prepare you for leadership roles within the company.

Explore Job Opportunities and Internships

West Shore Home is not only a place for seasoned professionals but also nurtures new talent through internships and entry-level positions. These roles are designed to integrate new members into the industry effectively.

The West Shore Home Difference

With a commitment to excellence and a focus on sustainable growth, West Shore Home continues to lead as an innovator in the home improvement industry. The company's dedication to providing comprehensive benefits and a supportive work environment makes it a prime choice for those seeking a rewarding career.

Stay Connected

Join the Team

Search open positions that match your skills and interests at West Shore Home. The company seeks passionate, curious, and innovative team players.

SEARCH WEST SHORE HOME JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can utilize today—all from the professionals at West Shore Home.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at West Shore Home.

Learn more about West Shore Home

Size

1,001 employees

Industry