Crescent Hotels & Resorts is seeking an exceptional General Manager to lead the Hilton Short Hills.
Your ImpactAs General Manager, you will be the driving force behind the hotel's success-leading a high-energy team, delivering exceptional guest experiences, and achieving strong financial performance.
You will create a guest-centric, results-driven culture that inspires your team to perform at their best while ensuring operational excellence, brand integrity, and profitability.
Key ResponsibilitiesStrategic & Financial Leadership- Drive overall hotel performance through strong financial acumen and operational strategy
- Analyze key metrics (occupancy, ADR, revenue, GOP) and implement actions to maximize profitability
- Lead the development and execution of the annual business plan, budget, and forecasts
People Leadership & Culture- Build, develop, and lead a high-performing leadership team
- Foster a culture of accountability, engagement, and continuous improvement
- Provide coaching, performance feedback, and development planning for department leaders
- Partner closely with Human Resources to support associate relations and talent initiatives
Operations & Guest Experience- Ensure consistent delivery of exceptional service and product quality
- Maintain high standards across all areas of the hotel through daily property presence
- Champion a guest-first mindset that drives satisfaction, loyalty, and reputation
Sales, Marketing & Community Engagement- Act as the face of the hotel-building strong relationships with clients, partners, and the local community
- Support sales efforts and identify opportunities to grow market share
- Maintain a strong and positive public image for both the hotel and Crescent
Communication & Execution- Provide clear, consistent communication to teams, ownership, and corporate partners
- Lead with transparency and alignment across all departments
- Ensure compliance with company policies, brand standards, and operational procedures
What We're Looking For- Proven General Manager or senior hotel leadership experience, ideally within lifestyle or branded hotels
- Strong financial and operational expertise with a track record of driving results
- Inspirational leadership style with the ability to build and motivate high-performing teams
- Passion for guest experience, service excellence, and team development
- Ability to thrive in a fast-paced, high-volume environment
Join UsIf you're a dynamic leader who thrives on energy, culture, and performance-and you're ready to lead a standout lifestyle hotel in Scottsdale-we'd love to connect.
Start your journey with Crescent Hotels & Resorts-where you belong, we care, and you can shine bright.
