Insperity

General Manager (Executive Director)

Insperity$100K — $115K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years in senior living leadership or service-driven hospitality at a similar scope.
  • Demonstrated success in lease-up and occupancy growth, as well as financial management.
  • Strong fluency in P&L management, with a focus on balancing resident experience and profitability.
  • Builder's mindset suitable for pre-opening environments, with an emphasis on accountability and pace.
  • Bachelor's degree preferred; experience in opening new communities is highly favorable.

Responsibilities

  • Own occupancy and resident experience from pre-opening to stabilization, executing company strategy.
  • Collaborate with the Community Relations Director on occupancy goals, managing move-in timelines and conversions.
  • Recruit and lead a dynamic leadership team across various departments such as Culinary, Maintenance, and Housekeeping.
  • Ensure a high-touch concierge-level service for residents, setting cultural standards for all departments.
  • Develop and manage the operating budget in partnership with the EVP of Operations, promoting income through revenue strategies.
  • Build community presence through partnerships with local healthcare providers and civic events to enhance brand recognition.

Benefits

  • Performance bonuses based on occupancy and resident experience metrics.
  • Comprehensive health benefits including medical, dental, and vision insurance.
  • Paid time off and holidays to support well-being and work-life balance.
  • Incentives during lease-up periods to reward successful onboarding of residents.
  • A collaborative and growth-focused work environment that encourages employee input.
Full Job Description
Description & Requirements

General Manager / Executive Director New Development

Most leadership roles ask you to maintain a community. This one gives you the opportunity to build one.

Serenova at Woodforest seeks a General Manager / Executive Director to lead our newest concierge community from pre-opening lease-up through stabilization and beyond. As the founding leader of a brand-new Serenova community, you will shape the team, culture, resident experience, and operational playbook from day one. Backed by a differentiated hospitality-first model, direct access to executive leadership, and a bonus structure designed to reward long-term success, this is a rare opportunity to make a lasting impact while helping define the future of active adult, independent living.

Best-in-Class Benefits and Culture:

We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation of $100,000 - $115,000 annually, depending on experience, and an extensive benefits package including:
  • Multi-phase performance bonus tied to occupancy, NOI, and resident-experience targets
  • Comprehensive health coverage: Medical, dental, and vision insurance provided
  • Well-being and work-life balance: Paid time off, holidays, and lease-up incentive bonuses


Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

What You Bring:
  • 5-10+ years of senior living leadership (IL / AL / Active Adult) or hospitality / service-driven leadership at comparable scope.
  • Proven results in lease-up or occupancy growth, financial management, and team and culture building.
  • P&L fluency -you read a statement, know the drivers, and make trade-offs that protect both the resident experience and the bottom line.
  • A builder's mindset - you thrive in pre-opening environments and bring order, pace, and accountability.
  • Bachelor's degree preferred; lease-up or new-community opening experience strongly preferred.


What You'll Do:
  • Own occupancy, net operating income, and resident experience from pre-opening through stabilization, translating company strategy into disciplined daily execution.
  • Partner closely with the Community Relations Director on the lease-up funnel - weekly pipeline reviews, conversion management, and move-in pacing vs. plan.
  • Recruit, develop, and lead a high-performing leadership team across Concierge & Lifestyle, Culinary & Bar, Maintenance, and Housekeeping.
  • Deliver a high-touch, concierge-level resident experience every day, and set the cultural tone every department executes against.
  • Build the operating budget with the EVP of Operations and drive operating income through revenue optimization, labor discipline, and expense control, reported monthly, reviewed quarterly.
  • Build the local presence through healthcare providers, civic and referral partners, community events that make Serenova a known brand in the market.


If you are a visionary leader who thrives on building teams, creating exceptional resident experiences, and driving results, we invite you to apply. Join us at an exciting stage of growth and play a defining role in shaping a new standard for active adult, independent living. We look forward to learning how your leadership, passion, and expertise can help bring this community to life.

#PRO

About Insperity

Insperity, Inc. provides human resources (HR) and business solutions to enhance business performance for small and medium-sized businesses in the United States. The company offers its HR services through its Workforce Optimization and Workforce Synchronization solutions, which include a range of human resources functions, such as payroll and employment administration, employee benefits, workers' compensation, government compliance, performance management, and training and development services. Insperity, Inc. was founded in 1986 and is headquartered in Kingwood, Texas.
Learn more about Insperity
Size
3,600 employees
Market Cap
$4.2 billion
Industry
Net Income
$138.2 million
Founded
1986
5 Year Trend
+11.1%
Revenue
$4.2 billion
NASDAQ

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