Job Description

About the Opportunity:

As General Manager of DoubleTree by Hilton Hotel Boston Bayside, you will lead all aspects of hotel operations, driving exceptional guest experiences, strong financial performance, and a high-performing team culture. Overseeing this full-service property, you will provide strategic leadership across rooms, food & beverage, sales, and operations while ensuring consistent execution of Hilton brand standards. You will foster strong relationships with ownership, university and community partners, and key stakeholders while developing an engaged, service-driven team. This role requires a dynamic and commercially focused leader with a passion for hospitality, operational excellence, and the ability to drive results in Boston's competitive lodging market.

About the Property:

DoubleTree by Hilton Hotel Boston Bayside is a strategically located full-service hotel within the Hilton portfolio, serving a diverse mix of business, university-related, group, and leisure travelers. Positioned near downtown Boston, UMass Boston, and the Boston Convention & Exhibition Center, the property benefits from strong market demand and convenient access to key transportation hubs.

The hotel offers modern guest accommodation, flexible meeting space, on-site dining, a fitness center, and guest-focused amenities designed to support both short-term and extended stays. Its location near the waterfront and major city attractions enhances its appeal across multiple travel segments.

The property operates with a strong focus on financial performance, operational excellence, and guest satisfaction, supported by a collaborative, results-driven team culture aligned with Hilton brand standards.

For more information on this property, please click HERE.

What are we looking for?

Basic Qualifications:

• Experience managing a property with $10 Million revenue and 200+ rooms
• Minimum two years' Hotel Manager or five years Executive Member experience at a at a similar-sized or larger hotel
• Proven experience in hotel operations, with a strong focus on rooms management
• Demonstrated ability to build and maintain a positive organizational culture
• Ability to collaborate effectively with the sales team to drive business growth
• Experience managing owner relations and fostering positive partnerships
• Strong financial acumen, with the ability to manage budgets and drive profitability

Preferred Qualifications:

• Hilton brand expertise
• Local market

Responsibilities

As General Manager, your responsibilities will also include:

• Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments - ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you'll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you'll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
• Managing commercial financial performance: You'll take full ownership of the property's financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel's commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
• Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton's corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
• Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.