General Manager - Del Amo

Gap, Inc.

• $80K — $95K *
East Hanover, NJ 07936In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of retail leadership experience
  • Preferred college degree or equivalent experience
  • Proven track record of delivering results
  • Strong communication skills with both customers and employees
  • Ability to physically navigate all store areas and lift up to 30 lbs
  • Flexibility to work varied hours including nights, weekends, and holidays
  • Solid business acumen and time management skills

Responsibilities

  • Analyze performance metrics and collaborate with leadership to identify improvement opportunities
  • Drive sales growth through effective forecasting and scheduling
  • Manage store budget in alignment with profit and loss goals
  • Recruit, select, and develop skilled team members
  • Provide coaching and feedback to enhance team performance
  • Train and develop employees to strengthen capabilities
  • Implement standard operating procedures and ensure compliance

Benefits

  • Inclusive work environment
  • Opportunities for professional development
  • Community engagement initiatives
  • Flexible scheduling to accommodate business needs
  • Comprehensive support for talent development
Full Job Description
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

  • Drive profitable sales through forecasting and scheduling

  • Manages store budget for daily operations in support of the P&L

  • Builds highly productive teams through sourcing, selecting and developing people

  • Accountable for team performance through coaching and feedback.

  • Teaches and trains to build capabilities.

  • Leads the implementation and execution of all Standard Operating Procedures and initiatives

  • Creates an inclusive environment

  • Implements action plans to maximize efficiencies and productivity

  • Performs Service Leader duties

  • Represents the brand and understands the competitors

  • Promotes community involvement

  • Leverages OMNI to deliver a frictionless customer experience

  • Ensures all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others

  • College degree or equivalent experience preferred

  • Demonstrated ability to deliver results

  • Ability to effectively communicate with customers and employees

  • College degree preferred

  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

  • Ability to travel as required

  • Business Acumen skills

  • Established time management skills

  • Strong planning and prioritization skills

* Ladders Estimates

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