General Manager

CONCORD HOSPITALITY$116K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hotel management experience preferred
  • Previous General Manager experience is essential
  • Familiarity with the Charlotte market is advantageous
  • Strong sales and networking capabilities
  • Demonstrable history of driving Guest Satisfaction Scores (GSS)
  • Experience in hiring and mentoring teams for high performance
  • Hands-on approach to achieving financial targets

Responsibilities

  • Lead the overall operations of Homewood Suites - 1st Ward
  • Hire and nurture a high-performing management team
  • Collaborate with sales & marketing to enhance competitiveness
  • Ensure compliance with brand standards and operational deadlines
  • Manage budget guidelines and supplier ordering processes
  • Act as the primary liaison with brand, owners, and Concord
  • Network with city officials to promote the hotel

Benefits

  • Competitive wages for General Managers
  • Comprehensive medical/dental/vision benefits
  • Complimentary life insurance with enhancement options
  • 401K plan with company matching
  • Tuition assistance for continued education
  • Opportunities for training, development, and career advancement
  • Recognition programs that celebrate team achievements
Full Job Description
Description
Concord Hospitality is seeking an experienced hotel leader to manage our Homewood Suites - 1st Ward, in Charlotte, North Carolina. This is a 13-story upscale, extended-stay hotel that has 209 suites for guests, 4,000 square feet of street-level retail area, 3,500 square feet of flexible meeting and pre-function space, an expanded fitness center, a pool and a lounge with a large outdoor terrace. It is close to the UNC Charlotte Center City campus, Spectrum Arena, Bank of America Headquarters, and the Blumenthal Performing Arts Center.

The Ideal Candidate has:
  • Hilton experience preferred and prior GM experience.
  • Charlotte market experience desirable.
  • Great sales and networking skills in order to assist a sales & marketing team to remain competitive in the relevant market.
  • A proven track record of driving GSS.
  • Hired, mentored and lead teams to outstanding results.
  • Hands on ability to deliver outstanding financial results
As a General Manager, you will be instrumental in hiring, motivating and rewarding a winning management team supporting our company's mission statement and embracing our cornerstones. You will be the liaison with the hotel brand, our owners and with Concord in facilitating a successful business operation through the orchestration of brand training, operational deadlines, providing attention to detail in ordering of supplies and following budget guidelines, as well as networking with city officials as the "face" of this exciting hotel.

Benefits of Working for Concord Hospitality

Concord GM's earn competitive wages and are eligible to enroll in our comprehensives benefit package, which includes medical/ dental/vision plans, complimentary life insurance with options for enhancements, ST/LT disability offerings, a 401K plan with company match, tuition assistance, plus training & development as well as career advancement opportunities.

We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Pay Range: $116,258 - $130,790

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