Salary: $105,000 - $110,000Other Forms of Compensation: Bonus PlanJob SummaryWolfgang Puck Catering is seeking an experienced and client-focused General Manager to lead a premier hospitality operation within a dynamic technology campus environment. This high-visibility role oversees a multi-station café, a separate barista program, extensive catering services, and a state-of-the-art culinary facility serving more than 1,800 guests daily.
The General Manager will serve as the primary on-site leader and client partner, ensuring exceptional hospitality experiences, operational excellence, financial performance, and a culture centered on innovation, collaboration, and continuous improvement. This role requires a strategic hospitality professional who can successfully manage multiple service locations while driving catering growth, engaging with clients, and developing high-performing teams.
Key Responsibilities- Serve as the primary on-site contact and trusted partner for the client, building strong relationships and maintaining exceptional service standards.
- Foster a hospitality-first culture that delivers memorable guest experiences across all dining and catering operations.
- Collaborate closely with client stakeholders to identify opportunities for service enhancements and program growth.
- Represent Wolfgang Puck Catering with professionalism, business acumen, and exceptional communication skills.
- Oversee the daily operations of a multi-station café, separate barista location, and comprehensive catering program across multiple service areas.
- Ensure seamless execution of foodservice operations serving 1,800+ guests daily.
- Lead and support culinary, café, barista, and catering teams to maintain the highest standards of food quality and presentation.
- Partner with culinary leadership on menu planning, innovation, and seasonal offerings.
- Ensure compliance with company policies, operational standards, and client expectations.
- Actively promote and grow the catering program through relationship-building, client engagement, and innovative service offerings.
- Identify opportunities to increase catering revenue and enhance overall client satisfaction.
- Work closely with clients and internal teams to execute meetings, events, and special functions with exceptional attention to detail.
- Develop marketing and promotional strategies to drive awareness and participation in catering services.
- Manage the account within approved budgets while achieving financial and operational goals.
- Oversee annual budget development, forecasting, flash reporting, and P&L management.
- Analyze sales trends, labor metrics, and financial data to identify opportunities for growth and efficiency.
- Maintain accountability for purchasing, inventory management, cost controls, and cash handling procedures.
- Drive revenue growth while balancing quality, service, and profitability objectives.
- Lead, coach, and develop managers and frontline associates through regular communication, training, and performance development.
- Create an inclusive and collaborative workplace culture focused on engagement and professional growth.
- Participate in hiring, onboarding, succession planning, and talent development initiatives.
- Conduct team meetings and provide ongoing coaching that supports operational excellence and employee success.
- Champion a culture of food safety, sanitation, and workplace safety.
- Ensure compliance with HACCP standards, health department regulations, and all local, state, and federal requirements.
- Maintain excellence in food handling, storage, sanitation practices, and overall facility cleanliness.
- Support emergency response, risk management, and safety training programs.
What We're Looking For- Significant leadership experience within upscale foodservice, hospitality, corporate dining, or catering environments.
- Experience managing large-volume foodservice operations serving 1,500+ guests daily preferred.
- Demonstrated success leading multi-unit or multi-location operations.
- Strong catering sales, event management, and client relationship experience.
- Financial acumen including budgeting, forecasting, P&L oversight, and cost management.
- Experience managing purchasing, inventory control, and labor planning.
- Ability to influence, motivate, and develop diverse teams.
- Strong organizational skills with the ability to balance multiple priorities and operational demands.
- Knowledge of HACCP, food safety, sanitation, and regulatory compliance.
- ServSafe Certification or equivalent food safety certification preferred.
- Proficiency with Microsoft Office including Excel, Word, and PowerPoint.
- Bachelor's degree in Hospitality, Business, Culinary Management, or related field preferred, or equivalent professional experience.
Apply to Wolfgang Puck Catering today!Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Wolfgang Puck Catering are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf
Req ID: 1553665
Wolfgang Puck Catering
Michael Abbey
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