General Manager - Columbia Mall - MD

Gap, Inc.

• $70K — $95K *
Plainsboro, NJ 08536In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of retail management experience
  • Preferred college degree or equivalent experience
  • Proven track record of delivering measurable results
  • Strong communication skills for customer and employee interactions
  • Ability to lift and move up to 30 lbs in various store environments
  • Flexible availability for business needs, including travel and weekends
  • Strong business acumen with effective time management and prioritization skills

Responsibilities

  • Analyze performance results and identify growth opportunities
  • Drive sales growth through forecasting and effective scheduling
  • Manage the store budget supporting overall profit and loss
  • Build productive teams through effective sourcing and development
  • Accountable for team performance with coaching and constructive feedback
  • Train staff to enhance capability and operational excellence
  • Implement and execute standard operating procedures effectively
  • Create an inclusive environment that fosters teamwork and respect
  • Maximize operational efficiencies and productivity through strategic action plans
  • Perform as Service Leader and ensure compliance with standards
  • Represent the brand and stay informed on industry competitors
  • Encourage and promote community involvement

Benefits

  • Opportunity for professional growth and development
  • Inclusion in a collaborative team environment
  • Flexible scheduling to accommodate work-life balance
  • Access to product knowledge and training resources
  • Participation in community engagement initiatives
Full Job Description
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

  • Drive profitable sales through forecasting and scheduling

  • Manages store budget for daily operations in support of the P&L

  • Builds highly productive teams through sourcing, selecting and developing people

  • Accountable for team performance through coaching and feedback.

  • Teaches and trains to build capabilities.

  • Leads the implementation and execution of all Standard Operating Procedures and initiatives

  • Creates an inclusive environment

  • Implements action plans to maximize efficiencies and productivity

  • Performs Service Leader duties

  • Represents the brand and understands the competitors

  • Promotes community involvement

  • Leverages OMNI to deliver a frictionless customer experience

  • Ensures all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others

  • College degree or equivalent experience preferred

  • Demonstrated ability to deliver results

  • Ability to effectively communicate with customers and employees

  • College degree preferred

  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

  • Ability to travel as required

  • Business Acumen skills

  • Established time management skills

  • Strong planning and prioritization skills

* Ladders Estimates

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