General Manager

Chili's Grill & Bar

$80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in restaurant management or equivalent role
  • Proven leadership skills with a track record of team development
  • Strong financial acumen with experience in budget management
  • Excellent communication and interpersonal skills
  • Ability to thrive in high-pressure, fast-paced environments

Responsibilities

  • Lead the Management team by scheduling, assigning tasks, and setting clear expectations
  • Evaluate and coach Management team performance, ensuring accountability
  • Plan and oversee financial budgets on a weekly, monthly, and yearly basis
  • Ensure an exceptional Guest experience through operational oversight
  • Model and enforce quality standards among Team Members
  • Facilitate effective communication between Team Members and Management
  • Encourage positive behavior changes and drive restaurant initiatives to boost performance
  • Utilize Chili's systems effectively to manage costs and drive results
  • Implement organizational systems such as Manager Timelines and quality checks
  • Recruit, train, and develop Team Members for career progression
  • Enhance Guest engagement and build community relationships
  • Ensure adherence to safe food handling practices
  • Promote and embody Chili's core values during all operations

Benefits

  • Comprehensive training and development programs
  • Opportunities for career advancement within the organization
  • Supportive team environment focused on guest satisfaction
  • Community involvement initiatives to foster local relationships
  • Flexible scheduling options to accommodate personal commitments
Full Job Description
Role Overview

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 4252 Okeechobee Blvd

Salary $80,000 - $85,000 Annually

Career Area

Job ID #6247

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