General Manager

Chili's Grill & Bar

• $77K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in restaurant management or similar role
  • Strong leadership and team management skills
  • Ability to develop and manage financial budgets
  • Exceptional guest service mindset
  • Familiarity with operational standards and food safety
  • Excellent communication skills, able to foster open dialogues
  • Passionate about team training and development

Responsibilities

  • Lead and direct the Management team by scheduling and assigning tasks
  • Manage Management team performance through evaluations and coaching
  • Plan and implement financial budgets on a weekly, monthly, and yearly basis
  • Ensure all operations promote a great Guest experience
  • Model accountability standards and uphold quality measures
  • Champion communication between Team Members and Management
  • Encourage positive Team Member behavior and drive change initiatives
  • Utilize systems to control costs and drive business results
  • Conduct quality Line Checks and follow operational protocols
  • Hire, train, and develop Team Members for advancement
  • Enhance Guest engagement and build community relationships
  • Practice safe food handling procedures
  • Embody Chili’s culture and values in daily operations

Benefits

  • Opportunities for professional development and advancement
  • Supportive team environment focused on open communication
  • Engagement with the community through restaurant initiatives
  • Fast-paced work atmosphere that values teamwork
  • Emphasis on quality and safety standards in operations
Full Job Description
Role Overview

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 250 Silhavy Rd

Salary $77,000 - $85,000 Annually

Career Area

Job ID #17144

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