General Manager

Chili's Grill & Bar

$166K — $177K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in a restaurant or food service environment
  • Strong understanding of financial management and budgeting
  • Ability to coach and develop team members effectively
  • Excellent communication and interpersonal skills
  • Experience in fostering a positive team culture

Responsibilities

  • Lead and manage the Management team, including scheduling and setting expectations
  • Oversee team performance, providing coaching and conducting evaluations
  • Plan and manage financial budgets on a weekly, monthly, and yearly basis
  • Ensure exceptional Guest experience through operational oversight
  • Model and enforce operational standards for quality and service
  • Encourage open communication between Team Members and Management
  • Champion team initiatives and influence positive behavior changes

Benefits

  • Opportunities for career advancement and development
  • Engaging work environment that values teamwork and fun
  • Recognition and rewards for outstanding performance
  • Community engagement initiatives and opportunities to build local relationships
  • Comprehensive training and support for new hires
Full Job Description
Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 6311 N Illinois St

Salary $80,000.00 - $85,000.00 Hourly

Career Area

Job ID #3990

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