Carvana

General Manager

Carvana$80K — $120K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of management experience in automotive or lean manufacturing leading multiple teams.
  • Valid driver's license with a clean driving record (no more than two moving violations or DUIs in the last three years).
  • Solid understanding of lean manufacturing principles.
  • Demonstrated success in mentoring and developing employees.
  • Ability to achieve project deliverables and meet company metrics under changing circumstances.
  • Excellent verbal and written communication skills.
  • Strong analytical and decision-making capabilities.

Responsibilities

  • Lead strategic planning to prepare the facility for future demands.
  • Provide vision and guidance while ensuring team alignment with Carvana's culture.
  • Conduct regular shop floor visits to stay connected with operations and lead by example.
  • Oversee production planning, ensuring capacity meets production targets.
  • Facilitate weekly performance reviews and address issues affecting center performance.
  • Manage the selection and training process, ensuring a strong candidate pipeline.
  • Lead continuous improvement initiatives and mentor others in problem-solving.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401K plan with employer matching.
  • Student loan repayment assistance and vehicle discounts.
  • Wellness programs supporting physical and mental health.
  • Opportunities for professional development and skill expansion.
  • Promotional culture with growth opportunities in a dynamic environment.
Full Job Description
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Inspection Center General Manager is responsible for the overall performance of the center. Providing leadership for up to 500 associates working multiple shifts in a lean manufacturing environment. Maintaining a culture of continuous improvement and high associate engagement while ensuring the facility meets quality, production, and cost objectives.

What you'll be doing

Leadership 30%
  • Leads strategic planning to ensure the facility will have the capability to meet future demands.
  • Provides strategic vision and guidance to the location
  • Ensures management beliefs and behaviors are in line with the Carvana culture
  • Frequent visits to the shop floor to ensure connection with the realities of the business and model leadership behaviors throughout the organization
  • Positively challenge and engage the team to continuously improve quality production and cost performance
  • Live the Carvana values

Production Management 30%
  • Lead production planning for the Inspection Center
  • Ensure the Inspection Center has adequate capacity to meet production targets
  • Oversee weekly performance review meetings for each area and report out on the Inspection Centers performance
  • Identify problems impacting the Inspection Center's performance. Prioritize problems, allocate resources, and ensure the resolution of issues
  • Ensure operating standards such as standardized work, operating rules, 5S, and visual management tools are consistently executed
  • Ensure compliance with all health and safety and loss prevention guidelines

People Management 30%
  • Participate in the selection and hiring process, ensure a pipeline of associates to fill current and future positions
  • Maintain a bench of candidates for each leadership position
  • Ensure progression path training and certification process is consistently executed
  • Model effective teamwork and ensure it's embraced at all levels of the organization
  • Provide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedback
  • Mentor reconditioning managers

Continuous Improvement 10%
  • Lead the selection of continuous improve events, allocate resources to support events, and hold the team accountable for results
  • Participate in and lead continuous improvement efforts
  • Train and mentor reconditioning managers on problem-solving
  • Other duties as assigned.

What you should have
  • Minimum of 8 years of management experience either in automotive or a lean manufacturing environment leading multiple work groups
  • A valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • Knowledge of lean manufacturing principles
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • Ability to work a flexible work schedule
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent communications skills, oral and written
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision making ability
  • Proficient computer skills

What we'll offer in return
  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Will be required to use personal protective equipment to prevent exposure to hazardous materials
  • May be requested to work overtime and weekends for special programs and events.
  • Frequent standing and sitting with varying periods of each
  • May at times require working different shifts
  • Lift up to 40 pounds frequently
  • Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Inspection Center General Manager is responsible for the overall performance of the center. Providing leadership for up to 500 associates working multiple shifts in a lean manufacturing environment. Maintaining a culture of continuous improvement and high associate engagement while ensuring the facility meets quality, production, and cost objectives.

What you'll be doing

Leadership 30%
  • Leads strategic planning to ensure the facility will have the capability to meet future demands.
  • Provides strategic vision and guidance to the location
  • Ensures management beliefs and behaviors are in line with the Carvana culture
  • Frequent visits to the shop floor to ensure connection with the realities of the business and model leadership behaviors throughout the organization
  • Positively challenge and engage the team to continuously improve quality production and cost performance
  • Live the Carvana values

Production Management 30%
  • Lead production planning for the Inspection Center
  • Ensure the Inspection Center has adequate capacity to meet production targets
  • Oversee weekly performance review meetings for each area and report out on the Inspection Centers performance
  • Identify problems impacting the Inspection Center's performance. Prioritize problems, allocate resources, and ensure the resolution of issues
  • Ensure operating standards such as standardized work, operating rules, 5S, and visual management tools are consistently executed
  • Ensure compliance with all health and safety and loss prevention guidelines

People Management 30%
  • Participate in the selection and hiring process, ensure a pipeline of associates to fill current and future positions
  • Maintain a bench of candidates for each leadership position
  • Ensure progression path training and certification process is consistently executed
  • Model effective teamwork and ensure it's embraced at all levels of the organization
  • Provide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedback
  • Mentor reconditioning managers

Continuous Improvement 10%
  • Lead the selection of continuous improve events, allocate resources to support events, and hold the team accountable for results
  • Participate in and lead continuous improvement efforts
  • Train and mentor reconditioning managers on problem-solving
  • Other duties as assigned.

What you should have
  • Minimum of 8 years of management experience either in automotive or a lean manufacturing environment leading multiple work groups
  • A valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • Knowledge of lean manufacturing principles
  • Proven track record of leading and developing associates
  • Proven ability to obtain project deliverables and company metrics
  • Ability to work a flexible work schedule
  • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
  • Excellent communications skills, oral and written
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision making ability
  • Proficient computer skills

What we'll offer in return
  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Will be required to use personal protective equipment to prevent exposure to hazardous materials
  • May be requested to work overtime and weekends for special programs and events.
  • Frequent standing and sitting with varying periods of each
  • May at times require working different shifts
  • Lift up to 40 pounds frequently
  • Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana

Founded in 2012 and based in?Phoenix, Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform. Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

Carvana Careers

Join the dynamic team at Carvana, a leading e-commerce platform for buying and selling used cars, where innovation drives us and leadership thrives. At Carvana, we offer more than just job opportunities; we provide a pathway to a rewarding career in the automotive and technology industries.

Work You’ll Do

Become a part of Carvana’s commitment to changing the car buying experience by joining our diverse team. We leverage cutting-edge technology and bold innovation to stay ahead in a fast-evolving market. Our team is composed of driven professionals who lead the industry in expertise and are the backbone of our growth and success.

Explore Professional Growth

At Carvana, we believe in nurturing talent and fostering professional growth. Our leadership is dedicated to providing extensive training and development programs that empower you to climb the career ladder with confidence. From entry-level positions to senior roles, every team member receives the support and resources they need to excel.

Innovative Work Environment

Our culture is built on a foundation of diversity and inclusion, where every employee’s contribution is valued. Work alongside industry leaders and peers in an environment that celebrates creativity and strategic thinking. Carvana is not just a company; it’s a revolutionary approach to the automotive market.

Join Our Team

Discover a range of employment opportunities at Carvana, from customer service and vehicle operations to software development and marketing. Each position offers a chance to develop skills that are crucial for personal and professional development. We are hiring individuals who are passionate, curious, and eager to drive change within the industry.

Internship Programs

Kickstart your career with a Carvana internship. Gain invaluable experience, build your resume, and make connections that will open doors to future opportunities. Our internships provide a real-world glimpse into high-level projects and day-to-day operations, preparing interns for full-time roles in their chosen fields.

Benefits and Perks

Carvana cares for its employees by offering competitive benefits, including health insurance, retirement plans, and wellness programs. We also understand the importance of work-life balance and provide flexible working arrangements to suit different needs and lifestyles.

Networking and Career Advancement

Enhance your career prospects through Carvana’s robust professional networking opportunities. Connect with leaders and peers within and outside the company to expand your professional network and uncover new career paths.

Stay Connected

Search open positions that match your skills and interests on our Carvana Jobs portal. We look for innovative, driven, and collaborative individuals to join our team.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Subscribe to our Carvana Careers blog for the latest news and updates in the world of automotive e-commerce.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Carvana. Join Carvana today and be part of a company that’s redefining the automotive industry through technology, innovation, and a strong commitment to excellence.
Learn more about Carvana
Size
21,000 employees
Market Cap
$716.3 million
Industry
Net Income
-$171.1 million
Founded
2013
5 Year Trend
+103.7%
Revenue
$5.5 billion
NASDAQ

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