Job SummaryJob Summary: We are seeking a dynamic and experienced General Manager to oversee the daily operations of our outpatient cardiology clinic in the Bronx. The General Manager will ensure high-quality patient care, operational efficiency, regulatory compliance, and effective team management. This leadership role will be pivotal in fostering a culture of excellence, patient satisfaction, and staff engagement.
Responsibilities- Direct supervision of Medical Assistants and Receptionists
- Oversee medical assistant/ provider assignments
- Oversee recruitment, training, and corrective action
- Provide guidance, mentorship, and performance improvement
- Manage staffing coverage at sites
- Direct supervision and ownership of provider schedules
- Optimize slot utilization KPI
- Identify areas of opportunity to enhance schedule workflow efficiencies
- Identify opportunities to improve patient access
- Provide management and support to site expansion efforts
- Medical and office supply order and maintenance
- Ensure proper staffing for new provider onboarding
- Facilitate payroll for medical assistants and receptionists
Qualifications- Education:
- Bachelor's degree in Healthcare Administration, Business, or a related field (required).
Experience:
- Minimum 3-5 years of healthcare management experience, preferably in an outpatient or cardiology setting.
- Experience managing multidisciplinary teams in a fast-paced environment.
- Knowledge of cardiology services, clinical workflows, and healthcare regulations.
Skills:
- Strong leadership and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficient in EMR systems (e.g., EPIC, eClinicalWorks) and Microsoft Office Suite.
- Ability to analyze data and make data-driven decisions.
- Fluent in English; bilingual in Spanish is a plus.
