Blue Cross Blue Shield of North Carolina

General Manager

Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in manufacturing operations management
  • Graduate degree (MBA) preferred
  • Six Sigma Black Belt certification desirable
  • Proficient in project management and budget development
  • Strong analytical and leadership skills

Responsibilities

  • Develop and execute the plant's strategic plan in line with corporate goals
  • Oversee production scheduling, inventory control, and equipment maintenance
  • Implement Lean Manufacturing and Continuous Improvement practices
  • Manage annual operational budgets and monitor key performance indicators
  • Lead and mentor department managers to foster team growth
  • Ensure compliance with health, safety, and environmental standards
  • Maintain rigorous quality control and food safety compliance

Benefits

  • Encouragement for internal career progression within the organization
  • Potential for discretionary annual bonuses based on performance
  • Participation in a culture focused on continuous improvement and safety
  • Strong emphasis on team development and leadership opportunities
  • Opportunities to build relationships with various stakeholders
Full Job Description
Essential Duties and Responsibilities:

Strategic Planning

  • Develop and execute the plant's strategic plan aligned with corporate objectives.
  • Identify growth opportunities, market trends, and implement initiatives to improve competitiveness.
  • Set annual goals for production, quality, safety, and financial performance.


Operations Management

  • Oversee all manufacturing processes including production scheduling, inventory control, and maintenance.
  • Ensure optimal equipment utilization and minimize downtime through preventive maintenance programs.
  • Implement Lean Manufacturing and Continuous Improvement methodologies to enhance efficiency.


Financial Management

  • Prepare and manage annual budgets for operations, labor, and capital expenditures.
  • Monitor KPIs such as cost per unit, yield, and OEE (Overall Equipment Effectiveness).
  • Drive cost-reduction initiatives without compromising product quality or safety.


Team Development

  • Lead, mentor, and develop department managers and staff.
  • Foster a culture of safety, accountability, and continuous improvement.
  • Conduct performance reviews and succession planning for key roles


Health, Safety & Environment

  • Ensure compliance with workplace safety regulations and environmental standards.
  • Promote a zero-incident safety culture through training and proactive measures.


Stakeholder Engagement

  • Communicate operational performance to senior leadership and corporate teams.
  • Build strong relationships with suppliers, customers, and regulatory agencies.


Quality Assurance & Food Safety

  • Maintain compliance with HACCP, GMP, FDA, and other regulatory standards.
  • Ensure robust quality control systems to meet customer and regulatory requirements.


Note: The employer reserves the right to change or assign other duties to this position

Physical Requirements:

  • General office environment with majority of time using computer
  • Regular exposure to plant floor, including noise, dust, and variation in temperature (hot/cold)


Safety, Quality and Hygiene Requirements:

  • Maintain compliance with all company policies, procedures, and code of conduct
  • Comply with workplace uniform requirements and safety gear, when on the plant floor v. office


Performance Expectations:

  • Manage product operation with a high set of standards to produce consistent, quality-driven results
  • Ensures work hours and schedules, timely attendance, and notice requirements for absences or lateness are met
  • Promote a positive attitude and a sense of curiosity in learning new roles and responsibilities
  • Instill a culture of leadership and engagement of team to achieve performance expectations


Skills and Work Experience Requirements:

  • Experience in: Project management, Analytical and leadership skills, General manufacturing concepts, Advanced/ specialized manufacturing skills, Development of short and long-range goals/planning, and Development and analysis of budgets
  • Strong interpersonal skills with the ability to effectively interface and communicate verbally or in writing with personnel at all levels within the company or externally
  • Ability to establish and build trusting relationships at all levels of the organization
  • Strong negotiation and conflict resolution skills
  • Prioritize and assess risk to the business and adapt to rapidly changing situations
  • Expected to identify, communicate/escalate, and problem-solve as issues arise
  • Understands financial and budgetary requirements
  • Proficient in Microsoft Office Suite


Education:

  • Graduate degree (MBA) is desirable.
  • Six Sigma Black Belt Certification is preferred


Career Progression:

  • Managers are encouraged to express interest in internal career opportunities throughout Blommer
  • Expectations for promotion or job role change are driven by proficiency and performance in current role
  • Career progression would align to operations and plant leadership needs


Salary Range: $180K-$230K CAD

A reasonable estimate of the current base salary range at the time of posting is below. The base salary does not include other forms of compensation or benefits. The actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, education, certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

About Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina (BCBSNC) is a non-profit health insurance company based in Durham, North Carolina. The company provides health insurance to more than 3.7 million customers in North Carolina. BCBSNC offers a variety of health insurance plans, including individual and family plans, Medicare Advantage plans, and employer-sponsored plans. The company also offers wellness programs and resources to help customers manage their health. BCBSNC was founded in 1933 and has since grown to become one of the largest health insurance providers in North Carolina.
Learn more about Blue Cross Blue Shield of North Carolina
Size
5,000 employees
Industry

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