General Manager

Benihana

$90K — $120K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
  • Proven track record in driving sales and managing budgets
  • Strong business acumen and financial expertise
  • Passion for hospitality and guest engagement
  • Tech-savvy with experience in restaurant POS systems (e.g., MICROS, Aloha, OpenTable)
  • Ability to thrive in fast-paced restaurant environments

Responsibilities

  • Lead and inspire a team to deliver an exceptional guest experience
  • Uphold world-class service and hospitality standards
  • Oversee business strategy, marketing, and risk management
  • Maintain compliance with corporate policies and food safety standards
  • Recruit, hire, and onboard high-performing talent
  • Coach and mentor team members for excellence and growth
  • Monitor sales, labor, and operating costs to maximize profitability

Benefits

  • Opportunity for career growth in an expanding global brand
  • Dynamic and high-energy workplace
  • Focus on team development and performance initiatives
  • Involvement in innovative marketing strategies
  • Engagement in a culture centered on guest experience
Full Job Description
What You'll Do:

As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.

Key Responsibilities:

Operations Leadership
  • Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
  • Uphold THE ONE GROUP's world-class service and hospitality standards
  • Oversee all restaurant functions, including business strategy, marketing, and risk management
  • Maintain compliance with corporate policies, food safety standards, and health regulations

Team Development & Staffing
  • Recruit, hire, and onboard top-tier talent to support a high-performance culture
  • Coach, train, and mentor team members to drive excellence and career growth
  • Conduct regular performance evaluations and team-building initiatives

Financial & Business Performance
  • Monitor sales, labor, and operating costs to maximize profitability
  • Develop marketing initiatives and networking strategies to increase guest traffic and sales
  • Set and execute sales forecasts, budget goals, and profitability strategies
  • Ensure compliance with all financial reporting and cost management standards

What We're Looking For:
• 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
• A proven track record of driving sales, managing budgets, and leading successful teams
• Strong business acumen, financial expertise, and decision-making skills
• A passion for hospitality, guest engagement, and high-energy environments
• Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
• Ability to thrive in a fast-paced, high-energy restaurant atmosphere

Ready to Lead the Best in Vibe Dining?

This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

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