General Manager, Aviation Lounge 1

Sodexo

$81K — $105K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in food service or hospitality
  • Proven track record in team development and employee engagement
  • Strong financial management skills with budget oversight experience
  • Excellent communication and relationship-building abilities
  • Hands-on, adaptive mindset for a fast-paced environment
  • Passionate about delivering exceptional guest experiences through operational excellence

Responsibilities

  • Manage daily operations and service staff in the Alaska Airlines Lounge
  • Ensure high standards of food and beverage service
  • Lead and coach team members to foster employee engagement
  • Drive financial performance by meeting operational goals
  • Collaborate with clients to strengthen partnerships and enhance service solutions
  • Innovate and improve service delivery in a customer-focused environment

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and recognized company holidays
  • Career growth opportunities and tuition reimbursement
  • Participation in Sodexo's incentive plan for additional compensation
Full Job Description
Sodexo Live! is seeking a General Manager for our Alaska Airlines Lounge in Portland, OR. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure.

As the GM of the Alaska Airlines Lounge, you will have responsibility for daily operations and service staff including food and beverage operations managers, supervisors, bartenders and appearance.

About the job

Take charge of a vibrant, fast-paced environment where you'll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $81685 - $105710

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Lead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areas
  • Build and nurture a high-performing team through hands-on leadership, coaching, and development
  • Drive success by achieving operational goals and optimizing financial performance
  • Collaborate closely with clients to create value-added solutions and lasting relationships
  • Bring energy and innovation to everyday challenges in a dynamic, customer- focused setting
  • Gain visibility and leadership growth within a company committed to your development and success


What you'll bring
  • Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement
  • Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies
  • Strong communication and relationship-building skills to effectively partner with clients, customers, and team members
  • A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast- paced, multi-service environment
  • Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience Management Experience: 5 years Related Experience: 5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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