- LOCATION: Austin.
- SCHEDULE: Monday to Friday, from 8:00 AM to 5:00 PM. Availability for on-call duty is required 24/7, including monthly night board meetings and working sessions.
ABOUT THE ROLE We're seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.
What You'll Do - Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
- Lead all day-to-day operations, ensuring a seamless and elevated resident experience
- Oversee financial performance, including budgeting, forecasting, and expense management
- Prepare and present the annual budget and provide ongoing financial insights to the Board
- Conduct regular property inspections to ensure compliance with quality and maintenance standards
- Manage vendor relationships, contracts, and performance to ensure service excellence
- Lead the bidding process for third-party services and oversee special projects
- Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
- Ensure compliance with governing documents, policies, and applicable laws and regulations
- Oversee community meetings, annual elections, and Board communications
- Respond to emergencies and provide on-call support as needed
RequirementsWhat You Need to Succeed - CMCA certification preferred
- At least 3 years of experience as a General Manager in a high-rise HOA community or Multifamily.
- Must possess excellent communication skills and be open and adaptable.
- We are looking for a highly proactive individual to take on this role, as it is a solo operation.
- Experience in property management, community association management, or hospitality leadership
- Proven experience working with Boards of Directors and residential communities
- Strong financial acumen, including budgeting and interpreting financial statements
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Knowledge of compliance, governance, and community operations best practices
- High school diploma required; bachelor's degree in business or related field preferred
Benefits- Medical, Dental, and Vision Insurance
- Short-Term and Long-Term Disability
- Employee Assistance Program (EAP)
- Identity Theft Protection
- Pet Insurance
- Retirement Plan
- Paid Time Off (PTO)
- 401(k)
