General Manager

ARS-Rescue Rooter • $90K — $120K *
Itasca, IL 60143In-Person
Technical Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of leadership experience in Business to Consumer & B2B markets.
  • 8+ years managing a fast-paced service organization with proven business growth.
  • Bachelor's degree required; Master's preferred or equivalent experience.
  • Track record of exceeding revenue targets consistently.
  • Strong communication and interpersonal skills both orally and in writing.
  • Ability to motivate and inspire a team to achieve common goals.
  • Proficient in financial analysis, cost management, and market trend forecasting.

Responsibilities

  • Oversee all operational aspects, including profit and loss management.
  • Foster a high-performance culture focused on customer satisfaction.
  • Ensure adherence to company policies and elevate service standards.
  • Conduct annual reviews to monitor employee job satisfaction.
  • Develop business forecasts and maintain essential reporting processes.
  • Lead recruitment, selection, and comprehensive training of staff.
  • Perform financial analysis to detect trends and address potential issues promptly.
  • Enhance operational efficiency across service center activities.
  • Create and implement initiatives to surpass sales targets.
  • Stay informed of competitor activities and innovate for market leadership.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Life insurance and long-term disability coverage.
Full Job Description
Company Name
ARS-Rescue Rooter Overview

 

ARS-Rescue Rooter has an immediate opportunity for the position of General Manager. We offer a competitive compensation package and a full range of benefits including medical, dental, vision, 401(k), life and long-term disability insurance.

Responsibilities

The General Manager is responsible for the overall success and management of our $25M, 115 FTE residential HVAC & Plumbing service center in Itasca, Illinois. Our General Managers plan, organize, direct, coordinate, and control service center activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment.

 

  • Assuming full operational responsibility for profit and loss related activities.
  • Establishing a team culture among service center personnel and holding the team to a high standard of customer satisfaction.
  • Consistently administering company policies and procedures throughout the service center.
  • Monitoring and maintaining job satisfaction among personnel by completing annual performance evaluations and salary reviews in a thorough and timely manner.
  • Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the service center.
  • Recruiting, selecting, and training all service center employees.
  • Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.
  • Optimizing the service center to provide service, complete tasks, and otherwise perform in an efficient manner.
  • Developing new programs and executing established plans to meet and exceed sales goals.
  • Maintaining a working knowledge of competitors, developing innovations to maintain market lead, sharing best practices across organization. 
Qualifications
  • Minimum of 10 years leading teams servicing Business to Consumer & B2B customer markets.
  • Minimum of 8 years of experience successfully leading a fast-paced service organization and a proven track record of growing a business.
  • Bachelor’s degree required and 4 to 6 years related experience, or equivalent combination of education and experience. Master's degree preferred.
  • Consistent track record of meeting and exceeding revenue objectives.
  • Strong interpersonal/communication skills. (Oral and written)
  • Ability to self-start and motivate a group of individuals to act as team towards a common goal.
  • Analyze cost and forecast data to ensure alignment with the Division’s goals and objectives.
  • Build a team culture by recruiting, motivating and training the staff.
  • Review and promote the maintenance of a safe, accident free and healthy work environment.
  • Demonstrated proficiency with multi-tasking alongside time management skills and the ability to prioritize and plan.
  • Excellent analytical skills, financial acumen, and attention to detail.
  • Computer proficiency. (Microsoft preferred)
  • All candidates selected must go through our Assessment Process. 

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts depend on experience and will be paid out according to an offer letter addendum.

About ARS-Rescue Rooter

ARS-Rescue Rooter Careers

Joining ARS-Rescue Rooter presents an unparalleled opportunity to become part of a team of professionals who lead in the HVAC and plumbing services industry. With a robust presence across the United States, ARS-Rescue Rooter is synonymous with excellence and innovation in residential and commercial services.

Explore Job Opportunities

ARS-Rescue Rooter is continuously seeking skilled individuals eager to foster their careers in a dynamic and supportive environment. The company offers a variety of job opportunities that encourage professional growth and personal achievement. Candidates can explore positions that match their skills and interests, ensuring a fit that benefits both the individual and the company.

Experience Professional Growth

At ARS-Rescue Rooter, the focus is on nurturing the professional growth of its team members through comprehensive training programs and leadership development opportunities. The company is committed to providing employees with the tools they need to succeed, making ARS-Rescue Rooter a prime choice for those looking to advance their careers in the HVAC and plumbing industry.

Cultivate Skills and Leadership

With a culture that values diversity and leadership, ARS-Rescue Rooter encourages its team to lead with confidence and innovate solutions that improve customer satisfaction and operational efficiency. Employees at ARS-Rescue Rooter enjoy a workplace where their skills are appreciated and developed through continuous learning and networking opportunities.

Internship and Employment Benefits

ARS-Rescue Rooter offers internships that provide hands-on experience in the HVAC and plumbing sectors, preparing interns for full-time positions within the company. Employment at ARS-Rescue Rooter comes with competitive benefits, including health insurance, retirement plans, and paid time off, making it an attractive place for potential hires.

Join the ARS-Rescue Rooter Team

ARS-Rescue Rooter is actively hiring and looking for passionate, creative, and solution-driven team players. Explore open positions, submit a resume, and prepare for an interview where candidates can showcase their abilities and learn more about the culture and benefits of working at ARS-Rescue Rooter.

Stay Connected with ARS-Rescue Rooter Careers

Stay informed about the latest news, insider perspectives, and career tips directly from the professionals at ARS-Rescue Rooter. Personalize subscriptions to receive updates that align with specific career interests and preferences.

Engage in Diversity Training

ARS-Rescue Rooter is dedicated to fostering an inclusive environment. The company's commitment to diversity is evident in its comprehensive diversity training programs, which are designed to enhance teamwork and respect among all employees.

Innovate and Lead

At ARS-Rescue Rooter, innovation is at the core of everything they do. The team is empowered to bring forward-thinking solutions to the table, driving the company's success and reinforcing its position as a leader in the industry.

Career Advancement Opportunities

The path to career advancement at ARS-Rescue Rooter is clear and rewarding. Employees are encouraged to leverage their strengths and aspire to new heights within the company, supported by an environment that prizes initiative and dedication.

Discover ARS-Rescue Rooter Jobs

Searching for a position at ARS-Rescue Rooter is easy and accessible. Interested candidates can search for job listings that align with their professional skills and career goals, ensuring a match that promotes both personal and professional development. Join ARS-Rescue Rooter today and be part of a team that values innovation, leadership, and a commitment to quality service.
Learn more about ARS-Rescue Rooter
Industry
Technical Services
* Ladders Estimates

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