Aramark

General Manager

Aramark$115K — $125K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
  • Focus on client and customer services, entrepreneurship, and business development essential.
  • Strong interpersonal skills for effective communication with clients and management.
  • Ability to understand and implement contractual requirements to resolve operational issues.
  • Experience in service industry, contract services, or hospitality is crucial.
  • Proven leadership experience managing through other managers.
  • Experience in managing a budget and financial controls.

Responsibilities

  • Lead a team providing operational expertise while managing hands-on execution of services.
  • Manage relationships with clients and the community, assessing operations for optimal service.
  • Develop and lead a management team to achieve organizational objectives.
  • Recommend improvements and resources for service growth based on operational needs.
  • Partner with Finance to manage budgets and optimize financial performance.
  • Ensure compliance with local, state, and federal regulations, maintaining necessary records.
  • Uphold Aramark's operational standards, including safety and conduct policies.

Benefits

  • Opportunities for skill development and career advancement.
  • Dynamic work environment that adapts to meet client needs.
  • Collaboration with a supportive management and operations team.
  • Commitment to employee and customer satisfaction.
Full Job Description
Job Description

The General Manager will oversee a 24/7/365 distribution center/commissary operation. In this role, the General Manager has complete responsibility of the market which provides food and beverage services regionally to our client, Amtrak. The GM will plan, direct and control the operations of multiple commissary/warehouse operations. GM will be responsible for the development & growth of a large management team and hourly employees. The GM will also focus on meeting and exceeding operating and financial goals, client objectives, KPI metrics, and customer needs. The GM will have daily interaction with the client, client's customers and employees. This individual will be focused on ensuring operational excellence in the delivery of the services ARAMARK is contracted to provide at the account.

COMPENSATION: The salary rate for this position is $115,000 to $125,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:

Aramark is proud to offer a positive work environment, opportunities for growth and advancement, training, competitive compensation and a comprehensive benefits package that includes medical, dental, and vision plan, voluntary benefits, employees' discounts, 401(k) savings plan with company match, and paid time away from work for salaried employees.

Job Responsibilities

  • Provide strategic leadership for warehouse operations, commissary operations, logistics, transportation, and inventory management to achieve operational goals and service-level agreements (SLAs).
  • Lead high-performing teams by fostering a culture of operational excellence, accountability, safety, workforce engagement, and continuous improvement.
  • Direct warehouse management, inventory control, distribution, transportation, and supply chain operations while ensuring efficient workflows and cost-effective execution.
  • Ensure compliance with OSHA, DOT, food safety regulations, fleet safety programs, and all applicable regulatory requirements while promoting a safety-first culture.
  • Develop, implement, and enforce standard operating procedures (SOPs), quality assurance programs, compliance standards, and warehouse best practices to improve operational performance.
  • Drive productivity through Lean methodologies, labor management, KPI tracking, process optimization, and continuous improvement initiatives.
  • Conduct operational, inventory, and compliance audits while implementing corrective actions that improve service delivery, operational efficiency, and customer satisfaction.
  • Lead recruiting, workforce planning, onboarding, training, coaching, succession planning, and performance management for managers, supervisors, and hourly employees.
  • Develop staffing strategies that support operational growth, labor efficiency, employee retention, and leadership development.
  • Oversee transportation operations, vehicle maintenance programs, DOT compliance, fleet safety, and risk management across warehouse and distribution operations.
  • Develop and execute business plans, operational strategies, forecasting models, and contingency plans that support business objectives and operational excellence.
  • Partner with clients and key stakeholders to communicate results, resolve service issues, and implement performance improvement initiatives.
  • Manage key performance metrics including inventory turns, fill rates, order accuracy, on-time delivery, labor productivity, shrink control, operating costs, and customer satisfaction.
  • Analyze P&L statements, financial forecasts, operating reports, and budget variances to identify trends, improve financial performance, and implement corrective actions.
  • Maintain compliance with company policies, client contracts, quality standards, transportation regulations, government requirements, and documentation processes supporting operational excellence.


Qualifications

  • Candidate must possess an undergraduate 4-year degree from an accredited university/college.
  • At least 5 years of experience leading a team with a focus around business process compliance, Inventory management, financial controls and customer/client service. Preferred.
  • Previous profit and loss accountability experience, and a proven track record of growing accounts is essential. Total managed volume of greater than $2M and P&L management experience in a fast paced multi-faceted operation.
  • Proven experience building productive performance-based client relationships
  • Ability to develop/mentor a management group into a high performing team to consistently deliver against corporate goals and client expectations.
  • Ideal candidates will possess a high energy level that is communicated to the team they will lead
  • Demonstrate proven success in interfacing with a variety of organizational functions and considerable negotiation skills are also needed to drive results
  • The ability to manage in a diverse environment with focus on client and customer services is a key success measure
  • Union experience preferred.
  • Highly developed interpersonal, analytical and communication (written and verbal) skills and experience are essential for success in this role
  • Candidates must possess a demonstrated attention to detail and ability to lead directly and through influence
  • Prior experience training, mentoring and developing management level staff is required; experience leading 20 to 100+ person staff is preferred


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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