General Manager

APEX Service Partners$130K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in senior leadership within home services or operationally intensive environments.
  • Proven track record in driving sustainable business growth through leadership and effective processes.
  • Strong financial skills with direct P&L responsibility and achieving financial targets.
  • Bachelor's degree is mandatory; MBA or advanced education is preferred.
  • Exceptional leadership, communication, and relationship-building skills.

Responsibilities

  • Lead overall business operations to increase revenue and customer satisfaction.
  • Inspire a leadership team and promote a culture of accountability and improvement.
  • Implement strategic initiatives for scalable growth and market expansion.
  • Oversee financial performance with budgeting, forecasting, and KPI management.
  • Collaborate with leaders to attract and develop top talent across the organization.
  • Utilize data-driven decision-making to enhance operational performance.
  • Actively engage with employees and the local community as a hands-on leader.

Benefits

  • Competitive executive compensation package, including performance-based bonuses.
  • Comprehensive benefits including medical, dental, vision, and life insurance.
  • Access to national network and growth-focused tools for operational excellence.
  • A collaborative and entrepreneurial work culture with strategic support.
  • Opportunities for advancement and future leadership initiatives.
Full Job Description
Overview

Lead a premier home services organization in Indianapolis with the support of one of the fastest-growing residential service networks in the country! Apex Service Partners, a leading residential HVAC, plumbing, and electrical services platform, is seeking an accomplished General Manager to lead one of our established and highly regarded brands in the Indianapolis market.

 

This is an exceptional opportunity to build on a strong local legacy, lead a talented team, and drive continued growth while benefiting from the resources, technology, and expertise of an industry-leading organization.

 

Key Responsibilities:

  • Lead all aspects of business operations, driving revenue growth, profitability, service excellence, and customer satisfaction.
  • Develop, coach, and inspire a high-performing leadership team while fostering a culture of accountability, engagement, and continuous improvement.
  • Execute strategic initiatives that support scalable growth, operational efficiency, and market expansion.
  • Manage financial performance through budgeting, forecasting, KPI management, and full P&L ownership.
  • Partner with functional leaders to attract, retain, and develop top talent across the organization.
  • Leverage data-driven decision-making to improve operational performance and customer outcomes.
  • Maintain and strengthen the brand’s reputation within the Indianapolis market through exceptional customer and employee experiences.
  • Serve as a visible, hands-on leader who actively engages with employees, customers, and the local community.

What We’re Looking For:

  • 5+ years of senior leadership experience in home services, trades, construction, distribution, field services, or other operationally intensive environments.
  • Proven experience leading established businesses and driving sustainable growth through people, process, and performance.
  • Strong financial acumen with direct P&L ownership and a track record of achieving operational and financial targets.
  • Bachelor’s degree required; MBA or advanced business education is a plus.
  • Exceptional leadership, communication, and relationship-building skills.
  • Strategic thinker with strong problem-solving capabilities and a results-oriented mindset.
  • Experience developing leaders, building strong teams, and creating a culture of accountability and engagement.
  • Energetic, adaptable, and customer-focused leader who thrives in a fast-paced environment.

What We Offer:

  • Competitive executive compensation package with base salary and performance-based bonus opportunities.
  • Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) with company match.
  • Access to Apex’s national network, operating resources, best practices, leadership development programs, and growth-focused tools.
  • A collaborative, entrepreneurial culture backed by significant long-term investment and strategic support.
  • Opportunities for career advancement, multi-location leadership, and participation in future growth initiatives.
  • Continued growth in a recession-resilient industry
  • Build on a strong local legacy while shaping the future growth of the business

Our Core Values:

  • Growth Mindset
  • Stay Scrappy & Have Fun
  • Collaborative Innovation
  • Fact-Based & Metric-Driven
Posted Max Pay RateUSD $180,000.00/Yr. Posted Min Pay RateUSD $130,000.00/Yr.

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