Classification: Exempt
Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.
Essential Functions:- Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
- Direct multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
- Ensures high levels of service quality and customer satisfaction.
- Responsible for employee development to fuel the branch's growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
- Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
- Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
- Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
- Supports the development and deployment of processing practices focused on quality and continuous improvement.
- Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
- May lead labor relations negotiations and engage with union leadership involving branch operations.
- Ensures the execution of various projects assigned by upper management.
Additional Functions: - Other job duties as assigned.
Qualifications: - Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
- 5+ years of managerial experience.
- Show excellent verbal and written communication skills in English, and superior organizational skills.
- Possess a proven ability to lead, motivate and develop staff.
- Exhibit a strong commitment to superior customer service and business growth Display enthusiasm and exceptional interpersonal skills.
- Successful experience dealing with unions and labor relations preferred.
- Have a valid driver's license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Education Requirements: A combination of education and experience will be considered.
- Bachelor's degree in management, engineering, finance or equivalent preferred.
Physical Requirements: Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
Environmental Conditions: General office environment, vehicles on public roads, customer locations, areas of typical industrial laundry facility.
Travel Requirements: Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.
Bonus: This position is eligible to participate in the General Manager Bonus program.
Vehicle: Eligible for a company-issued vehicle and fuel card for business and personal use.
Our Benefits:- 401 K Plan with Company Match
- Medical, Dental, Vision, and FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Employee Assistance Program (EAP)
Benefits may vary for positions covered by a collective bargaining agreement.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
