Role OverviewThe
General Manager 5 is the senior on-site leader responsible for full operational, financial, and client-relationship ownership for a high-profile Corporate Services account in Ridgefield, CT. This role requires a strategic, polished operator who can balance day-to-day execution with long-term planning, while delivering exceptional hospitality and service outcomes.
As the GM5, you will oversee all foodservice operations-including café, catering, hospitality programs, and vendor partnerships-while leading a diverse team and ensuring alignment with Sodexo standards and client expectations. This position is ideal for a leader who thrives in a fast-paced, client-facing environment and excels at driving performance, culture, and innovation.
What You'll Do- Lead Daily Operations - Oversee all foodservice, hospitality, and catering functions to ensure consistent, high-quality service delivery.
- Own Financial Performance - Manage full P&L, budgeting, forecasting, labor planning, and cost-control strategies.
- Develop & Lead Teams - Recruit, coach, and mentor salaried managers and hourly staff to build a high-performing culture.
- Drive Client Partnership - Serve as the primary point of contact for the client, delivering strategic solutions and maintaining strong relationships.
- Ensure Compliance & Safety - Uphold Sodexo standards for food safety, sanitation, workplace safety, and regulatory compliance.
- Advance Strategic Initiatives - Lead continuous improvement efforts, implement innovation, and enhance the overall service experience.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring- Leadership Expertise - Proven ability to lead large, diverse teams and build a strong, positive workplace culture.
- Financial Acumen - Experience managing multimillion-dollar budgets, forecasting, labor planning, and cost-control strategies.
- Corporate Services Experience - Background in managing complex foodservice or hospitality operations within a corporate environment.
- Client-Facing Professionalism - Strong communication skills and the ability to build trust with senior-level stakeholders.
- Operational Excellence - Deep understanding of service standards, compliance, safety, and operational systems.
- Strategic Problem-Solving - Ability to navigate challenges, adapt quickly, and drive continuous improvement.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
