Role OverviewWe are seeking an experienced
General Manager to lead and support a high-profile café located in
Mountain View, California. This role is ideal for a hospitality-driven leader who thrives in dynamic environments, builds strong relationships, and inspires teams to deliver exceptional guest experiences.
You'll bring your
multi-location leadership, your
strategic mindset, and your
ability to elevate service to a café that sets the tone for workplace culture. You'll partner closely with executives, guide a talented team, and deliver operational excellence that drives both client satisfaction and business results.
Most importantly, you'll bring your
executive presence, your keen eye for detail, and your "can-do" urgency-the qualities that turn a great café into a signature experience.
If you're ready to lead with heart, innovate with purpose, and grow with a brand that's redefining workplace hospitality, this role offers the platform to make a meaningful impact.
What You'll Do- Lead café operations - Oversee daily service, hospitality, staffing, and guest experience for a high-profile workplace café.
- Develop and inspire teams - Coach, mentor, and motivate leaders and frontline staff to uphold service and operational excellence.
- Strengthen client partnerships - Build strong relationships with key stakeholders, ensuring alignment and satisfaction with café performance.
- Drive financial performance - Manage labor, controllable expenses, and operational targets while delivering consistent, measurable results.
- Champion hospitality excellence - Maintain a sharp eye for detail, ensuring elevated service, presentation, and guest engagement.
- Support innovation
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring- Multi-location leadership experience - Proven success managing multiple sites and guiding teams toward a shared hospitality vision.
- Strategic and systematic thinking - Ability to articulate strategy, execute plans, and support long-term growth across the café and broader market.
- Strong leadership presence - Skilled at managing, leading, and communicating with teams and executive stakeholders.
- Hospitality and service expertise - Keen attention to detail and the ability to elevate service standards in a high-profile environment.
- Executive-level client relations - Polished communication, professionalism, and the ability to build trust with senior partners.
- Proven operational results - Demonstrated success managing labor, expenses, targets, and client satisfaction in progressive, chef-driven environments.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
