General Manager 5 - Food

Sodexo

$75K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 5+ years of proven leadership in food service operations, ideally in higher education
  • Strong financial acumen with multi-unit operations experience
  • Exceptional communication and relationship-building skills
  • Hands-on leadership style capable of inspiring teams
  • Expertise in food safety and operational compliance
  • Commitment to diversity, integrity, service, and community impact

Responsibilities

  • Provide strategic direction and oversight for campus dining operations
  • Lead, mentor, and develop a diverse hospitality team
  • Partner with university stakeholders to enhance student experience
  • Ensure excellence in food quality and regulatory compliance
  • Drive financial performance through budgeting and cost control
  • Implement innovative dining solutions and marketing initiatives
  • Oversee high-profile catering events with service excellence

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
Full Job Description
Role Overview

Through your leadership, your team will make a real impact every day as you shape the dining experience for students, faculty, and the campus community.

RELOCATION ASSISTANCE AVAILABLE!

Sodexo's Campus segment is seeking an experienced General Manager 5 to lead a comprehensive dining program at the University of Mary Washington. As the senior-most leader on-site, you will guide strategy, champion innovation, and foster strong, collaborative relationships with university partners.

In this role, you will oversee all aspects of campus dining-including resident dining, multiple retail outlets, and full-service catering operations. You will serve as the primary liaison with university leadership, ensuring dining services align with campus goals, Sodexo standards, and contractual commitments. The General Manager 5 leads a diverse team, drives operational excellence, and creates a student-centered, engaging dining experience that elevates satisfaction, quality, and program growth.

Incentives

RELOCATION ASSISTANCE AVAILABLE!

What You'll Do

  • Provide strategic direction and full operational oversight across resident dining, retail concepts, and catering.
  • Lead, mentor, and develop a diverse team, fostering a culture of hospitality, accountability, and engagement.
  • Partner closely with university stakeholders to strengthen relationships, support campus initiatives, and enhance the student experience.
  • Ensure excellence in food quality, safety, sanitation, and overall regulatory compliance.
  • Drive financial performance through forecasting, budgeting, labor optimization, purchasing, and cost controls.
  • Implement innovative dining solutions, marketing initiatives, and student engagement strategies to increase participation and satisfaction.
  • Oversee high-profile catered events, banquets, and special functions with precision and service excellence.
  • Maintain alignment with Sodexo's mission, values, and contractual commitments while championing sustainability and responsible operations.
  • Collaborate effectively with partners, including stakeholders at institutions like Alfred University, when part of cross-campus or regional initiatives.


What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Proven leadership experience in large-scale food service operations-preferably in higher education or similarly complex environments.
  • Strong financial acumen with success managing multi-unit operations, budgets, forecasting, and P&L performance.
  • Exceptional communication, client partnership, and relationship-building skills.
  • A hands-on leadership style with the ability to inspire teams, build culture, and drive results in a fast-paced environment.
  • Expertise in food safety, quality assurance, sanitation standards, and operational compliance.
  • A passion for innovation, service excellence, and creating a memorable campus dining experience.
  • Demonstrated ability to lead through change, solve problems, and maintain a high level of professionalism.
  • Commitment to Sodexo's values of diversity, integrity, service, and community impact.


Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years

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