Role Overview

Sodexo is seeking a strategic and client-focused General Manager 5 to lead a high-profile corporate dining and hospitality operation in Boston. This senior leadership role is responsible for overseeing all aspects of foodservice operations, including retail dining, catering, executive services, financial performance, and team development. The ideal candidate will have strong experience in corporate dining or hospitality management, a proven track record of driving operational excellence and client satisfaction, and expertise in managing budgets, labor, and large teams. Success in this role requires exceptional leadership, business acumen, and a passion for delivering innovative workplace dining experiences while building strong client relationships.

What You'll Do

• Lead all aspects of corporate dining, catering, retail, and hospitality operations to ensure exceptional service delivery.
• Manage financial performance through budgeting, forecasting, labor planning, and cost-control initiatives.
• Develop and maintain strong client partnerships while serving as the primary point of contact for key stakeholders.
• Recruit, mentor, and lead management teams and frontline staff to drive engagement, accountability, and results.
• Ensure compliance with food safety, sanitation, regulatory requirements, and operational standards. Drive innovation, customer satisfaction, and continuous improvement initiatives to enhance the overall workplace experience.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Progressive leadership experience in corporate dining, hospitality, food service, or multi-unit operations.
• Strong financial acumen with experience managing budgets, forecasting, labor costs, and overall business performance.
• Proven ability to build trusted client relationships and deliver exceptional customer experiences.
• Demonstrated success leading, coaching, and developing high-performing teams.
• Knowledge of food safety, sanitation, and operational compliance standards.
• Excellent communication, problem-solving, and strategic leadership skills with a focus on operational excellence.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years