General Manager - 3PL Final Mile - White Glove Delivery

Direct Impact Logistics

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as a General Manager or in a similar executive role.
  • Experience in planning and budgeting processes.
  • Knowledge of business functions including finance, HR, procurement, and operations.
  • Strong analytical skill set to interpret data and make decisions.
  • 3PL - Final mile delivery experience is preferred.
  • Excellent communication abilities with diverse teams.
  • Outstanding organization and leadership capabilities.

Responsibilities

  • Oversee daily operations to ensure efficiency and effectiveness.
  • Design and implement strategies aimed at business growth.
  • Maintain budgets while optimizing expenses to enhance profitability.
  • Set and enforce effective policies and procedures.
  • Foster employee productivity and professional development.
  • Manage recruitment and training programs for new hires.
  • Evaluate operational and financial performance to drive improvements.

Benefits

  • Opportunities for professional development and training.
  • Dynamic team-oriented work environment.
  • Involvement in strategic decision-making processes.
  • Potential for leadership development and advancement.
  • Health and safety-focused workplace culture.
Full Job Description
About the Job

We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. The right candidate will have experience with Final Mile deliveries and a proven track record of increasing performance.

Position Overview:

  • General Manager responsibilities include formulating overall strategy, managing people, and establishing policies.
  • To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients' Metrics are met.


Responsibilities:

  • Oversee day-to-day operations.
  • Design a strategy and set goals for growth.
  • Maintain budgets and optimize expenses.
  • Set policies and processes.
  • Ensure employees work productively and develop professionally.
  • Oversee recruitment and training of new employees.
  • Evaluate and improve operations and financial performance.
  • Direct the employee assessment process.
  • Prepare regular reports for upper management.
  • Ensure staff follow health and safety regulations.
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).


Skills:

  • Proven experience as a General Manager or similar executive role.
  • Experience in planning and budgeting.
  • Knowledge of business processes and functions (finance, HR, procurement, operations, etc.).
  • Strong analytical ability.
  • 3PL - Final mile experience preferred.
  • Excellent communication skills.
  • Outstanding organizational and leadership skills.
  • Problem-solving aptitude.
  • Metrics-driven position.
  • Bilingual preferred

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