General Manager - 3PL Final Mile - White Glove Delivery

Direct Impact Logistics

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in a General Manager or Executive role
  • Background in planning and budgeting
  • Familiarity with business processes across finance, HR, procurement, and operations
  • Strong analytical skills
  • Preferred experience in Final Mile logistics
  • Excellent communication and leadership abilities
  • Problem-solving mindset
  • Metrics-oriented performance tracking
  • Bilingual skills preferred

Responsibilities

  • Oversee daily operations ensuring efficiency and productivity
  • Design and implement growth strategies
  • Manage budgets and optimize financial performance
  • Establish and enforce company policies and procedures
  • Support employee development and productivity
  • Lead recruitment and training efforts for new hires
  • Analyze operations for continuous improvement
  • Prepare and present performance reports to upper management
  • Ensure compliance with health and safety regulations
  • Address issues impacting business performance

Benefits

  • Opportunity for professional growth within the organization
  • Dynamic work environment with an emphasis on strategy
  • Supportive leadership focused on employee development
  • Engagement in performance-driven metrics
  • Potential to influence company policies and processes
Full Job Description
About the Job

We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. The right candidate will have experience with Final Mile deliveries and a proven track record of increasing performance.

Position Overview:

  • General Manager responsibilities include formulating overall strategy, managing people, and establishing policies.
  • To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients' Metrics are met.


Responsibilities:

  • Oversee day-to-day operations.
  • Design a strategy and set goals for growth.
  • Maintain budgets and optimize expenses.
  • Set policies and processes.
  • Ensure employees work productively and develop professionally.
  • Oversee recruitment and training of new employees.
  • Evaluate and improve operations and financial performance.
  • Direct the employee assessment process.
  • Prepare regular reports for upper management.
  • Ensure staff follow health and safety regulations.
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).


Skills:

  • Proven experience as a General Manager or similar executive role.
  • Experience in planning and budgeting.
  • Knowledge of business processes and functions (finance, HR, procurement, operations, etc.).
  • Strong analytical ability.
  • 3PL - Final mile experience preferred.
  • Excellent communication skills.
  • Outstanding organizational and leadership skills.
  • Problem-solving aptitude.
  • Metrics-driven position.
  • Bilingual preferred

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